Communication on Progress
- Participant
- Published
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- 15-May-2012
- Time period
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- May 2011 – May 2012
- Files
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- ZED_Report_2011.pdf (English)
- Format
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- Part of a sustainability or corporate (social) responsibility report
- Differentiation Level
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- This COP qualifies for the Global Compact Advanced level
- Self-assessment
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- Includes a CEO statement of continued support for the UN Global Compact and its ten principles
- Description of actions or relevant policies related to Human Rights
- Description of actions or relevant policies related to Labour
- Description of actions or relevant policies related to Environment
- Description of actions or relevant policies related to Anti-Corruption
- Includes a measurement of outcomes
- Meets all criteria for the GC Advanced level
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Issue Area Coverage
(self-assessed) -
- Strategy, Governance
and Engagement - Criterion 1: The COP describes key aspects of the company’s high-level sustainability strategy in line with Global Compact principles
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Social and environmental impact of the organization’s activities
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Impact of broader sustainability trends on the long-term prospects and financial performance of the organisation
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Major sustainability risks and opportunities in the near to medium term (3-5 years)
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Overall strategy to manage sustainability impacts, risks and opportunities in the near to medium term (3-5 years)
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Key performance indicators to measure progress
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Major successes and failures during the reporting period
- Criterion 2: The COP describes effective decision-making processes and systems of governance for corporate sustainability
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Goals and incentive schemes for management (C-suite) to promote sustainability strategy in line with Global Compact principles
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Involvement and accountability of management (C-suite) in developing corporate sustainability strategy in line with Global Compact principles and overseeing its implementation
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Corporate governance structure (Board of Directors or equivalent) and its role in oversight of long-term corporate sustainability strategy and implementation in line with Global Compact principles
- Criterion 3: The COP describes engagement with all important stakeholders
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Regular stakeholder consultations in the area of human rights, labour, environment and anti-corruption
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List of stakeholder groups engaged by the organization
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Process for stakeholder identification and engagement
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Outcome of stakeholder involvement
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Process of incorporating stakeholder input into corporate strategy and business decision making
- UN Goals and Issues
- Criterion 4: The COP describes actions taken in support of broader UN goals and issues
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Development of products, services and business models that contribute to UN goals and issues
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Adoption or modification of business strategy and operating procedures to maximize contribution to UN goals and issues
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Social investments and philanthropic contributions that tie in with the organization’s core competencies, operating context and sustainability strategy
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Public advocacy on the importance of one or more UN goals and issues
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Partnership projects and collective actions in support of UN goals and issues
- Human Rights
- Criterion 6: The COP describes effective management systems to integrate the human rights principles
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Internal awareness-raising and training on human rights for management and employees
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On-going due diligence process that includes an assessment of actual and potential human rights impacts
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Operational-level grievance mechanisms for those potentially impacted by the company’s activities
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Allocation of responsibilities and accountability for addressing human rights impacts
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Internal decision-making, budget and oversight for effective responses to human rights impacts
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Processes to provide for or cooperate in the remediation of adverse human rights impacts that the company has caused or contributed to
- Criterion 5: The COP describes robust commitments, strategies or policies in the area of human rights
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Statement of policy publicly available and communicated internally and externally to all personnel, business partners and other relevant parties
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Commitment to comply with all applicable laws and respect internationally recognized human rights, wherever the company operates (e.g. the Universal Declaration of Human Rights)
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Statement of policy expressing commitment to respect and support human rights approved at the most senior level of the company
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Statement of policy stipulating human rights expectations of personnel, business partners and other parties directly linked to operations, products or services
- Criterion 7: The COP describes effective monitoring and evaluation mechanisms of human rights integration
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Monitoring drawing from internal and external feedback, including affected stakeholders
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System to monitor the effectiveness of human rights policies and implementation, including in the supply chain
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Leadership review of monitoring and improvement results
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Process to deal with incidents
- Criterion 8: The COP describes key outcomes of human rights integration
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External and formal reporting of operations or operating contexts that pose risks of severe human rights impacts
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Outcomes of due diligence process
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Disclosure of main incidents involving the company
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Outcomes of processes of remediation of adverse human rights impacts
- Labour
- Criterion 9: The COP describes robust commitments, strategies or policies in the area of labour
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Reference to relevant international conventions and other international instruments (e.g. ILO Core Conventions)
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Reflection on the relevance of the labour principles for the company
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Written company policy (e.g., in code of conduct) on labour
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Inclusion of minimum labour standards in contracts with suppliers and other relevant business partners
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Specific commitments and goals for specified years
- Criterion 10: The COP describes effective management systems to integrate the labour principles
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Internal awareness-raising and training on the labour principles for management and employees
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Risk and impact assessments in the area of labour
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Allocation of responsibilities and accountability within the organisation
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Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice
- Criterion 11: The COP describes effective monitoring and evaluation mechanisms of labour principles integration
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Audits or other steps to monitor and improve the labour performance of companies in the supply chain
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System to track and measure performance based on standardized performance metrics
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Leadership review of monitoring and improvement results
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Process to deal with incidents
- Criterion 12: The COP describes key outcomes of integration of the labour principles
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Outcome of due diligence and follow-up efforts to eliminate forced labour
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Outcome of due diligence and follow-up efforts to uphold the freedom of association right to collective bargaining
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Outcome of due diligence and follow-up efforts to abolish child labor
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Outcome of due diligence and follow-up efforts to eliminate discrimination
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Disclosure of main incidents involving the company
- Environment
- Criterion 14: The COP describes effective management systems to integrate the environmental principles
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Internal awareness-raising and training on environmental stewardship for management and employees
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Environmental risk and impact assessments
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Assessments of lifecycle impact of products, ensuring environmentally sound end-of-life management policies
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Allocation of responsibilities and accountability within the organisation
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Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice regarding environmental impacts
- Criterion 16: The COP describes key outcomes of integration of the environmental principles
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Indicators on uses of materials and energy
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Indicators on emissions, effluents, and waste
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Indicators on the company’s initiatives to promote greater environmental responsibility
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Indicators on the development and diffusion of environmentally friendly technologies
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Disclosure of main incidents involving the company
- Criterion 13: The COP describes robust commitments, strategies or policies in the area of environmental stewardship
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Specific commitments and goals for specified years
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Reference to relevant international conventions and other international instruments (e.g. Rio Declaration on Environment and Development)
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Reflection on the relevance of environmental stewardship for the company
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Written company policy on environmental stewardship
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Inclusion of minimum environmental standards in contracts with suppliers and other relevant business partners
- Criterion 15: The COP describes effective monitoring and evaluation mechanisms for environmental stewardship
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Leadership review of monitoring and improvement results
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System to track and measure performance based on standardized performance metrics
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Process to deal with incidents
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Audits or other steps to monitor and improve the environmental performance of companies in the supply chain
- Anti-Corruption
- Criterion 20: The COP describes key outcomes of integration of the anti-corruption principle
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Outcomes of mechanisms for reporting concerns or seeking advice (Ref. D9)
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Indicators of Human Resources procedures supporting the anti-corruption commitment or policy
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Outcomes of assessments of potential areas of corruption, where appropriate (Ref. D3)
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Disclosure of main incidents involving the company
- Criterion 19: The COP describes effective monitoring and evaluation mechanisms for the integration of anti-corruption
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Leadership review of monitoring and improvement results (D12)
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Public legal cases regarding corruption (D14)
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Process to deal with incidents (D13)
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Use of independent external assurance of anti-corruption programmes (D15)
- Criterion 17: The COP describes robust commitments, strategies or policies in the area of anti-corruption
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Publicly stated formal policy of zero-tolerance of corruption (D1)
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Commitment to be in compliance with all relevant anti-corruption laws, including the implementation of procedures to know the law and monitor changes (B2)
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Statement of support for international and regional legal frameworks, such as the UN Convention against Corruption (D2)
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Carrying out risk assessment of potential areas of corruption (D3)
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Detailed policies for high-risk areas of corruption (D4)
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Policy on anti-corruption regarding business partners (D5)
- Criterion 18: The COP describes effective management systems to integrate the anti-corruption principle
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Support by the organization’s leadership for anti-corruption (B4)
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Human Resources procedures supporting the anti-corruption commitment or policy, including communication to and training for all employees (B5 + D8)
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Internal checks and balances to ensure consistency with the anti-corruption commitment (B6)
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Actions taken to encourage business partners to implement anti-corruption commitments (D6)
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Management responsibility and accountability for implementation of the anti-corruption commitment or policy (D7)
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Communications (whistleblowing) channels and follow-up mechanisms for reporting concerns or seeking advice (D9)
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Internal accounting and auditing procedures related to anticorruption (D10)
- Value Chain
Implementation - Criterion 21: The COP describes implementation of the Global Compact principles in the value chain
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Communication of policies and expectations to suppliers and other business partners
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Analysis of sustainability risk, opportunity and impact in the value chain, both upstream and downstream
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Policy on value chain, including a policy for suppliers and subcontractors
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Monitoring and assurance mechanisms (e.g. audits/screenings) for compliance in the value chain
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Awareness-raising, training and other types of capacity building with suppliers and other business partners
- Verification and
Transparency - Criterion 22: The COP provides information on the company's profile and context of operation
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Legal structure, including any group structure and ownership
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Countries where the organisation operates, with either major operations or operations that are specifically relevant to sustainability
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Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries)
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Primary brands, products, and/or services
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Direct and indirect economic value generated for various stakeholders(employees, owners, government, lenders, etc.)
- Criterion 24: The COP is independently verified by a credible third-party
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Accuracy of information in COP is verified against assurance standard (e.g. AA1000, ISAE 3000)
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Accuracy of information in COP is verified by independent auditors (e.g. accounting firm)
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Content of COP is independently verified against content standards (e.g. GRI Check)
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COP is reviewed by a multi-stakeholder panel or by peers (e.g. Global Compact Local Network)
- Criterion 23: The COP incorporates high standards of transparency and disclosure
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COP includes comparison of key performance indicators for the previous 2-3 years
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COP uses the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines
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COP qualifies for Level B or higher of the GRI application levels
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Board, where permissible, approves COP and other formal reporting on corporate sustainability
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Relevant sustainability information from COP is included in annual financial report and filings