Communication on Progress

Communication on Progress 2010

Participant

Shell plc

Published

14-Apr-2011

Time period

January 2010 – December 2010

Files

all_shell_sr10.pdf (English)

Links

http://www.shell.com/sustainabilityreport (English)

Format

Part of a sustainability or corporate (social) responsibility report

Differentiation Level

This COP qualifies for the Global Compact Advanced level

Self-assessment

Includes a CEO statement of continued support for the UN Global Compact and its ten principles
Description of actions or relevant policies related to Human Rights
Description of actions or relevant policies related to Labour
Description of actions or relevant policies related to Environment
Description of actions or relevant policies related to Anti-Corruption
Includes a measurement of outcomes
Meets all criteria for the GC Advanced level

Issue Area Coverage (self-assessed)

Human Rights

29%

Labour

16%

Environment

41%

Anti-Corruption

37%

Strategy, Governance and Engagement

Criterion 3: The COP describes engagement with all important stakeholders
List of stakeholder groups engaged by the organisation
Process for stakeholder identification and engagement
Outcome of stakeholder involvement
Process of incorporating stakeholder input into corporate strategy and business decision making

Criterion 2: The COP describes effective decision-making processes and systems of governance for corporate sustainability
Involvement and accountability of management (C-suite) in corporate sustainability strategy and implementation in line with Global Compact principles
Corporate governance structure (Board of Directors or equivalent) and its role in oversight of corporate sustainability implementation in line with Global Compact principles
Evaluation and executive incentive structures promoting sustainability strategy in line with Global Compact principles
Other established or emerging best practices

Criterion 1: The COP describes C-suite and Board level discussions of strategic aspects of Global Compact implementation
Impact of broader sustainability trends on the long-term prospects and financial performance of the organisation
Major sustainability risks and opportunities in the near to medium term (3-5 years)
Social and environmental impact of the organization’s activities
Overall strategy to manage sustainability impacts, risks and opportunities in the near to medium term (3-5 years)
Key performance indicators to measure progress
Major successes and failures during the reporting period
Other established or emerging best practices

UN Goals and Issues

Criterion 4: The COP describes actions taken in support of broader UN goals and issues
Social investments and philanthropic contributions that tie in with the organization’s core competencies, operating context and sustainability strategy
Public advocacy on the importance of one or more UN goals and issues
Partnership projects and collective actions in support of UN goals and issues
Adoption or modification of business strategy and operating procedures to maximize contribution to UN goals and issues
Development of products, services and business models that contribute to UN goals and issues

Human Rights

Criterion 8: The COP contains standardized performance indicators (including GRI) on human rights
Outcomes of mechanisms for reporting concerns or seeking advice
Outcomes of risk and impact assessments
Outcomes of internal awareness-raising and training efforts
Percentage of contracts with business partners guaranteeing minimum human rights standards
Outcome of audits or other steps to monitor and improve the performance in the supply chain
Other established or emerging best practices

Criterion 6: The COP describes effective management systems to integrate the human rights principles
Risk and impact assessments in the area of human rights
Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice
Regular stakeholder consultations in the area of human rights
Internal awareness-raising and training on human rights for management and employees
Inclusion of minimum human rights standards in contracts with suppliers and other relevant business partners
Audits or other steps to monitor and improve the human rights performance of companies in the supply chain
Other established or emerging best practices

Criterion 7: The COP describes effective monitoring and evaluation mechanisms of human rights integration
System to track and measure performance based on standardized performance metrics
Leadership review of monitoring and improvement results
Process to deal with incidents
Disclosure of main incidents involving the company
Other established or emerging best practices

Criterion 5: The COP describes robust commitments, strategies or policies in the area of human rights
Reference to relevant international conventions and other international instruments (e.g. the Universal Declaration of Human Rights (UDHR))
Reflection on the relevance of human rights for the company
Written company policy (e.g., in code of conduct) on human rights
Allocation of responsibilities and accountability within the organization
Specific commitments and goals for specified years
Other established or emerging best practices

Labour

Criterion 11: The COP describes effective monitoring and evaluation mechanisms of labour principles integration
System to track and measure performance based on standardized performance metrics
Leadership review of monitoring and improvement results
Process to deal with incidents
Disclosure of main incidents involving the company
Other established or emerging best practices

Criterion 12: The COP contains standardized performance indicators (including GRI) on labour principles integration
Outcome of audits or other steps to monitor and improve performance in the supply chain
Outcomes of risk and impact assessments
Outcomes of internal awareness-raising and training efforts
Outcomes of mechanisms for reporting concerns or seeking advice
Percentage of contracts with business partners guaranteeing minimum labour standards
Other established or emerging best practices

Criterion 10: The COP describes effective management systems to integrate the labour principles
Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice
Risk and impact assessments in the area of labour
Regular stakeholder consultations in the area of labour
Internal awareness-raising and training on the labour principles for management and employees
Inclusion of minimum labour standards in contracts with suppliers and other relevant business partners
Audits or other steps to monitor and improve the labour performance of companies in the supply chain
Other established or emerging best practices

Criterion 9: The COP describes robust commitments, strategies or policies in the area of labour
Reference to relevant international conventions and other international instruments (e.g. ILO Core Conventions)
Reflection on the relevance of the labour principles for the company
Written company policy (e.g., in code of conduct) on labour
Allocation of responsibilities and accountability within the organisation
Specific commitments and goals for specified years
Other established or emerging best practices

Environment

Criterion 15: The COP describes effective monitoring and evaluation mechanisms for environmental stewardship
System to track and measure performance based on standardized performance metrics
Disclosure of main incidents involving the company
Leadership review of monitoring and improvement results
Process to deal with incidents
Other established or emerging best practices

Criterion 16: The COP contains standardized performance indicators (including GRI) on environmental stewardship
Outcomes of risk and impact assessments and measurements of environmental footprint
Outcomes of internal awareness-raising and training efforts
Outcomes of mechanisms reporting concerns or seeking advice
Percentage of contracts with business partners guaranteeing minimum environmental standards
Outcome of audits or other steps to monitor and improve performance in the supply chain
Other established or emerging best practices

Criterion 14: The COP describes effective management systems to integrate the environmental principles
Environmental risk and impact assessments
Regular stakeholder consultations on environmental impact
Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice regarding environmental impacts
Internal awareness-raising and training on environmental stewardship for management and employees
Inclusion of minimum environmental standards in contracts with suppliers and other relevant business partners
Audits or other steps to monitor and improve the environmental performance of companies in the supply chain
Other established or emerging best practices

Criterion 13: The COP describes robust commitments, strategies or policies in the area of environmental stewardship
Reflection on the relevance of environmental stewardship for the company
Written company policy on environmental stewardship
Allocation of responsibilities and accountability within the organisation
Reference to relevant international conventions and other international instruments (e.g. Rio Declaration on Environment and Development)
Specific commitments and goals for specified years
Other established or emerging best practices

Anti-Corruption

Criterion 19: The COP describes effective monitoring and evaluation mechanisms for the integration of anti-corruption
System to track and measure performance on corruption based on standardized performance metrics
Leadership review of monitoring and improvement results
Disclosure of main incidents involving the company
Process to deal with incidents
Other established or emerging best practices

Criterion 20: The COP contains standardized performance indicators (including GRI) on anti-corruption
Outcomes of internal awareness-raising efforts and training for management and employees
Outcomes of risk and impact assessments
Outcomes of mechanisms for reporting concerns or seeking advice
Percentage of contracts with business partners guaranteeing minimum anti-corruption standards
Outcome of audits or other steps to monitor and improve performance in the supply chain
Other established or emerging best practices

Criterion 18: The COP describes effective management systems to integrate the anti-corruption principle
Internal awareness-raising and training on anti-corruption efforts for management and employees
Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice on corruption
Audits or other steps to monitor corruption and improve the performance of companies in the supply chain
Risk and impact assessments in the area of anti-corruption
Regular stakeholder consultations in the area of anti-corruption
Inclusion of minimum anti-corruption standards in contracts with suppliers and other relevant business partners
Other established or emerging best practices

Criterion 17: The COP describes robust commitments, strategies or policies in the area of anti-corruption
Reflection on the relevance of anti-corruption for the company
Written company policy on anti-corruption (e.g., in code of conduct)
Reference to relevant international conventions and other international instruments (e.g. UN Convention Against Corruption)
Allocation of responsibilities and accountability regarding corruption within the organisation
Specific commitments and goals for specified years
Other established or emerging best practices

Value Chain Implementation

Criterion 21: The COP describes implementation of the Global Compact principles in the value chain
Value chain risk assessment to identify potential issues with suppliers and other business partners
Policy on value chain, including a policy for suppliers and subcontractors
Communication of relevant policies/codes, positions or concerns to suppliers and other business partners
Audits/screenings for compliance in value chain
Description of raw materials and (semi-) finished products used, by country or region of origin
Description of key suppliers, subcontractors and other business partners involved in the value chain
Allocation of responsibility in the value chain and procedures to remedy any non-compliance issues
Other established or emerging best practices

Verification and Transparency

Criterion 23: The COP incorporates high standards of transparency and disclosure
COP uses the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines
COP qualifies for Level B or above of the GRI application levels
COP includes comparison of key performance indicators for the previous 2-3 years
COP includes comparison of key performance indicators with peer companies
Other established or emerging best practices

Criterion 24: The COP is independently verified by a credible third-party
Independently verified against assurance standard (e.g. AA1000 Assurance Standard, ISAE 3000)
Reviewed by a multi-stakeholder panel
Verified by independent auditors
Reviewed by peers (e.g. Global Compact Local Network)
Verified through other form of independent verification

Criterion 22: The COP provides information on the company's profile and context of operation
Legal structure, including any group structure and ownership
Countries where the organisation operates, with either major operations or operations that are specifically relevant to sustainability
Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries)
Primary brands, products, and/or services
Direct and indirect economic value generated for various stakeholders (employees, owners, government, lenders, etc.)