The 2013 Corporate Responsibility Report is a facts-based presentation of our sustainability performance, validating our corporate commitments as they are materialised in a consistent and controlled manner. In accordance with the recently introduced GRI G4 reporting guidelines, focus is placed on the materiality aspect of our disclosures. The Report was submitted for limited assurance by an independent third party and contains our Communication on Progress report in line with our sustaining commitment to the United Nations Global Compact. Our CR reporting process supports our commitment for transparency and facilitates alignment with globally acknowledged best practices.

The Company applies a Code of Business Conduct , developed under the responsibility of the CEO in line with global best practices, urging employees to conduct business activities in accordance with the corporate values, thus aiming to maintain the company’s good reputation, trust and confidence of its stakeholders. The Code is a management tool that safeguards an inclusive work environment where no discrimination, victimization and harassment may occur. Integral to the Code of Business Conduct, a Code of Relations with Business Partners ensures that suppliers are treated with fairness and integrity and that employees interfacing with our partners abide by a strict framework of principles and rules.

Maintaining peace in the workplace, where the presence of Union representatives is strong, has always been our priority. We recognise the importance of staff engagement and continue encouraging a better flow of communication. Employees’ Union and the Health & Safety Committee aim at consulting the Management in order to locate, record, elaborate on, analyse and research harmful elements and/or conditions and measures, which need to be taken to improve occupational health & safety.

Our Corporate Environmental Policy focuses on our commitment for continuous improvement of our environmental performance and initiatives for reducing emissions while maximising energy efficiency in our infrastructure and airport operations. Principles of sustainable development are incorporated in our corporate procedures.
In accordance with our Corporate Compliance Policy, we are committed to ensure that all aspects of our activities are in full compliance with the current environmental legal and regulatory framework.
Our Environmental Management System (EMS), has been certified according to the international standard ISO 14001 since 2000. In 2013, the first annual assessment audit of the EMS was successfully conducted by an independent certification body with our certification remaining valid until January 2016.

Our Corporate Risk Management process is a proactive and structured on-going approach tat provides a framework whereby threats to AIA are identified, evaluated, managed, monitored, and integrated across all airport disciplines. Our Risk Management Committee updates on a regular basis the Corporate Risk Portfolio, ensuring that all significant risks affecting Company’s objectives are identified, assessed and prioritized based on a number of predefined parameters.
Furthermore, our Corporate Anti-Fraud Policy ensures that a system of internal controls is established for securing adequate containment of fraud risk, an internal framework is provided for all employees to report suspected acts of fraud or other similar irregularities and a mechanism is in place for undertaking formal investigation of such irregularities and designing specific actions to rectify identified control gaps.