Communication on Progress

Participant
Published
  • 11-Feb-2014
Time period
  • February 2013  –  February 2014
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer
  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • Dear stakeholders,

    I am pleased to confirm that InterContinental Hotels Group reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

    In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. In 2014, we will be rolling out a 'foundational standard' which requires all IHG branded hotels to adopt and display a Human Rights Policy at individual property level. This will be supported with communications to our colleagues. This new standard builds on our work in this area and demonstrates our ongoing commitment to operating as a responsible business.

    We also commit to share this information with our stakeholders using our primary channels of communication, such as our online CR Report -www.ihg.com/responsibility

    Sincerely yours,

    Richard Solomons

    Chief Executive, IHG

Human Rights
  • Assessment, policy and goals
  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • At IHG we believe that strong ethics and good business are natural partners. We are committed to operating our company with integrity, working to the highest ethical standards. Our reputation is built on the trust and confidence of all our stakeholders, and is fundamental to our vision to make IHG one of the world's great companies.

    View our Code of ethics and business conduct here:

    http://www.ihgplc.com/index.asp?pageid=763

    More and more of our stakeholders want reassurance that we provide decent working conditions for all of our employees, manage our risks with all our business partners and make sure the rights of the local people where we operate are protected. While we work towards covering these areas in our contract terms and conditions we accept we have much more to do.
    In 2010 we signed up to the UN Global Compact, aligning our operations and strategies with the ten universal principles that include commitments to human rights and labour standards. In 2012 we put our support behind the International Tourism Partnership's position statement on human trafficking which aims to bring together the world's leading international hotel companies to reach collaborative solutions to address the issue of human trafficking.

    Since 2008 we have been developing comprehensive methods to help us assess and respond to human rights issues. All members of the Executive Committee take responsibility for human rights on behalf of the Board.

    In 2014, we will be rolling out a 'foundational standard' which requires all IHG branded hotels to adopt and display a Human Rights Policy at individual property level. This will be supported with communications to our colleagues. This new standard builds on our work in this area and demonstrates our ongoing commitment to operating as a responsible business.

    IHG's Human Rights Policy

    We support and protect human rights wherever we can. As a responsible company with operations in nearly 100 countries and territories, we believe that strong ethics and good business go hand in hand and we are committed to complying with the laws and regulations of the countries and jurisdictions in which we operate.
    To demonstrate our commitment in this area we:
    • support the protection of human rights, particularly those of our employees, the parties we do business with and the communities where we operate
    • respect our employees' rights to voluntary freedom of association, under the law
    • provide a safe and healthy working environment
    • do not support forced and compulsory labour or the exploitation of children
    • support the elimination of employment discrimination and promote diversity in the workplace
    • provide our employees with remuneration and tools for growing their careers, and take their wellbeing into consideration
    • promote fair competition and do not support corruption
    • conduct our business with honesty and integrity in compliance with applicable laws
    • develop and implement company procedures and processes to ensure we comply with this policy.

    To view our Human Rights policy:
    http://www.ihgplc.com/index.asp?pageid=733#humanrights

    Our Human Rights objectives for 2014 will be published in our CR Report when we update it in March 2014.

  • Implementation
  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • How our employees can raise a grievance

    We have a whistleblower line and let employees know about it through internal communications and a dedicated website: www.ihgethics.com.

    Responsible supply chain

    Our terms and conditions for suppliers' Vendor Code of Conduct includes human rights criteria. The Supply Chain section gives further information on how we support our suppliers in this area.

    Protecting local communities

    Through IHG Green Engage we provide hotels with some initial steps they can take to ensure they respect the rights of local communities. These include:
    • undertaking a social impact assessment before carrying out any building work to minimise the impact of the work on communities
    • engaging regularly with local leaders to identify and resolve any rights issues
    • keeping our use of resources to a minimum and making sure we don't deplete existing community supplies
    • following our Code of Conduct to guard against bribery and corruption
    • following our Human Rights policy to avoid the unlawful exploitation of labour, women or children. Staff are expected to receive training on how to recognise and resolve these sensitive situations
    • supporting cultural preservation projects through corporate donations or staff volunteering.
    Assessing stakeholder issues
    We engage with our stakeholders to gain insight on key CR issues and how they are relevant to IHG. We analysed the issues our stakeholders said mattered to them and together with our own understanding of our business, we conducted a materiality assessment to prioritise the areas identified as having the highest impact for our stakeholders and the business. The issues identified as most significant, or material, form the focus of our CR strategy and approach. We continue to use stakeholder feedback to develop our CR strategy and stakeholder engagement programme.
    To see our key issues matrix visit: http://www.ihgplc.com/index.asp?pageid=738

    Since 2008 we have been developing comprehensive methods to help us assess and respond to human rights issues. All members of the Executive Committee take responsibility for human rights on behalf of the Board.

    In 2014, we will be rolling out a 'foundational standard' which requires all IHG branded hotels to adopt and display a Human Rights Policy at individual property level. This will be supported with communications to our colleagues. This new standard builds on our work in this area and demonstrates our ongoing commitment to operating as a responsible business.

    IHG's Human Rights Policy

    We support and protect human rights wherever we can. As a responsible company with operations in nearly 100 countries and territories, we believe that strong ethics and good business go hand in hand and we are committed to complying with the laws and regulations of the countries and jurisdictions in which we operate.
    To demonstrate our commitment in this area we:
    • support the protection of human rights, particularly those of our employees, the parties we do business with and the communities where we operate
    • respect our employees' rights to voluntary freedom of association, under the law
    • provide a safe and healthy working environment
    • do not support forced and compulsory labour or the exploitation of children
    • support the elimination of employment discrimination and promote diversity in the workplace
    • provide our employees with remuneration and tools for growing their careers, and take their wellbeing into consideration
    • promote fair competition and do not support corruption
    • conduct our business with honesty and integrity in compliance with applicable laws
    • develop and implement company procedures and processes to ensure we comply with this policy.

    To view our Human Rights policy:
    http://www.ihgplc.com/index.asp?pageid=733#humanrights

    Our Human Rights objectives for 2014 will be published in our CR Report when we update it in March 2014.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • We report on our Human Rights commitments in our CR report which is available to the public. Our Human Rights objectives for 2014 will be published in our CR Report when we update it in March 2014.

    Responsibility for delivering the strategic priorities of the responsible business section of our core purpose, Great Hotels Guests Love, and determining the overall shape of our Corporate Responsibility strategy lies with our CR Board Committee. This formalises our approach of making CR a fully integrated part of our business, putting the needs of society and the environment at the heart of our business objectives and broader risk management programme.

    We have established further committees to oversee globally aligned decisions. Run by members of the CR team these include our IHG Community Strategy Committee. Both met during 2013 to discuss improvements to, and expansions of, our key CR programmes including Human Rights.

    For more information on our approach to Governance visit: http://www.ihgplc.com/index.asp?pageid=728
    Code of Conduct

    We believe that strong ethics and good business go hand in hand. We are committed to operating our company with integrity and according to the highest ethical standards. Our Code of Ethics and Business Conduct is publicly available on our website.
    The Code consolidates and clarifies expected standards of behaviour and sets out the ethical values of the Group. It states clearly that IHG's reputation is built on the trust and confidence of our stakeholders and underpins our operations world-wide. We have a whistleblower line and communicate this through internal communications and a dedicated website; www.ihgethics.com.

    The Code applies to all directors, officers and employees of IHG, and should be read together with the company's core values. We also provide conflict of interest training to key employees to ensure our ethical standards and the Group's overall best interests are maintained.

Labour
  • Assessment, policy and goals
  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • At IHG we believe that strong ethics and good business are natural partners. We are committed to operating our company with integrity, working to the highest ethical standards. Our reputation is built on the trust and confidence of all our stakeholders, and is fundamental to our vision to make IHG one of the world's great companies.

    View our Code of ethics and business conduct here:
    http://www.ihgplc.com/index.asp?pageid=763

    More and more of our stakeholders want reassurance that we provide decent working conditions for all of our employees, manage our risks with all our business partners and make sure the rights of the local people where we operate are protected. While we work towards covering these areas in our contract terms and conditions we accept we have much more to do.
    In 2010 we signed up to the UN Global Compact, aligning our operations and strategies with the ten universal principles that include commitments to human rights and labour standards. In 2012 we put our support behind the International Tourism Partnership's position statement on human trafficking which aims to bring together the world's leading international hotel companies to reach collaborative solutions to address the issue of human trafficking.
    Since 2008 we have been developing comprehensive methods to help us assess and respond to human rights issues. All members of the Executive Committee take responsibility for human rights on behalf of the Board.
    Working conditions

    We respect and support our employees' rights to decent working conditions. Our employment policies are designed to comply with all local labour laws and also to create safe, healthy and fair conditions throughout the whole of IHG. We know that wages, working hours and job security can be challenges within our industry. To begin to mitigate these risks we put in place a Human Rights policy for IHG-owned and -operated properties and will expand this to include business partners in contract terms and conditions.
    Labour unions

    We recognise the importance of partnerships with labour unions that represent our employees. 'Room to be yourself' is the employer side of our deal with our employees. Through it, we support our employees' right to decide if they want to be part of a union or not, free from any outside pressure or intimidation. In order to make the process fair, personal and democratic we support our employees' right to a private, secret ballot election.
    Approximately 20% of hotel-based employees in the United States and Canada are members of an organised labour union. There are no collective bargaining agreements in other regions. In the Europe, Middle East and Africa region, we set up a Works Council for employee representation.
    We give employees and union representatives advance notice of material operational changes. Minimum notice periods may vary by location and we always seek to comply with local laws.

    For more information visit:
    http://www.ihgplc.com/index.asp?pageid=763

    Human Rights Policy:
    http://www.ihgplc.com/index.asp?pageid=733

    Our people:
    http://www.ihgplc.com/index.asp?pageid=758

    Our approach to disversity and equality:
    http://www.ihgplc.com/index.asp?pageid=762

  • Implementation
  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • How our employees can raise a grievance

    We have a whistleblower line and let employees know about it through internal communications and a
    dedicated website: www.ihgethics.com.

    IHG Vendor Code of Conduct

    This IHG Vendor Code of Conduct sets out the requirements, principles and practices that IHG has adopted to promote ethical conduct in the workplace, safe working conditions in the supply chain, treatment of persons with respect and dignity, and environmentally responsible practices. These are the minimum standards under which IHG Vendors are expected to operate, and IHG encourages Vendors to exceed the requirements.
    To read our Vendor Code of Conduct visit:
    http://www.ihgplc.com/index.asp?pageid=733

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • We report on our commitments here in our CR report which is available to the public. Our objectives for 2014 will be published in our CR Report when we update it in March 2014.

    At IHG we believe that strong ethics and good business are natural partners. We are committed to operating our company with integrity, working to the highest ethical standards. Our reputation is built on the trust and confidence of all our stakeholders, and is fundamental to our vision to make IHG one of the world's great companies.
    View our Code of ethics and business conduct here:
    http://www.ihgplc.com/index.asp?pageid=763
    More and more of our stakeholders want reassurance that we provide decent working conditions for all of our employees, manage our risks with all our business partners and make sure the rights of the local people where we operate are protected. While we work towards covering these areas in our contract terms and conditions we accept we have much more to do.
    In 2010 we signed up to the UN Global Compact, aligning our operations and strategies with the ten universal principles that include commitments to human rights and labour standards. In 2012 we put our support behind the International Tourism Partnership's position statement on human trafficking which aims to bring together the world's leading international hotel companies to reach collaborative solutions to address the issue of human trafficking.
    Since 2008 we have been developing comprehensive methods to help us assess and respond to human rights issues. All members of the Executive Committee take responsibility for human rights on behalf of the Board.
    Diversity and equality
    The geographic and socio-economic diversity of our guests is reflected in our workforce, owners and business partners. We are proud of our rich cultural diversity across the globe and within our local hotel communities. It allows us to strengthen our understanding of and respond to the needs of our guests, and is reflected in our Winning Ways.
    We are committed to diversity and inclusion across all aspects of our business. This includes hotel ownership, strategic sourcing relationships, recruitment, community relations, franchising and marketing. To achieve it, we strive to create working environments and establish business relationships where every group fits, feels accepted, has value and contributes.
    For examples of our diversity and equality approach visit:
    http://www.ihgplc.com/index.asp?pageid=762

    For more information on 'Our people' visit:
    http://www.ihgplc.com/index.asp?pageid=758

    For more information on our 'Employee profile' visit:
    http://www.ihgplc.com/index.asp?pageid=760

Environment
  • Assessment, policy and goals
  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • We will be updating our CR report in March 2014 with new information. Please check back : http://www.ihgplc.com/index.asp?pageid=721

    Key environmental achievements in 2012
    • Exceeded our three-year target (2010-2012 to reduce energy per available room by between 6 and 10% in our managed and owned estate), with a reduction of 11.7%
    • Met our target to have 50% of our hotels (2,250 based on January 2012 hotel figures), using IHG Green Engage on 14 January 2013. We now have over 2,500 hotels enrolled
    • Reduced our carbon footprint in our owned and managed hotels by 19% per occupied room in a year
    • Reduced the global carbon footprint in our hotels and corporate offices by 76,000 metric tonnes in a year
    • Launched a global carbon standard to calculate and communicate the carbon footprint of hotel stays and meetings in June, in collaboration with ITP, WTTC and 22 other leading hotels
    • Incorporated a carbon calculator within IHG Green Engage using the industry approved carbon measurement methodology, with our hotels able to apply it immediately
    • Launched a Green Meeting check list for our hotels, which guides hotels through the kind of issues that could arise in conversations with meetings planners
    • Developed further new features within IHG Green Engage such as multi-unit reporting and a water benchmark
    • Partnered with Clean the World to recycle partially-used soaps and bottled amenities from our hotel rooms and distribute them in communities with limited access to hygiene products.
    Key environmental sustainability targets 2013 – 2017
    • Reduce carbon footprint per occupied room by 12% across our entire estate
    • Reduce water use per occupied room in water-stressed areas by 12%
    • Integrate CR criteria into the selection and evaluation process for all preferred suppliers
    Key environmental sustainability objectives 2013
    • Work to help all hotels enrolled in IHG Green Engage make best use of the tool, to help them reduce their environmental impacts and operating costs
    • Continue to work with the IHG Owners Association to enrol more of our franchised hotels in IHG Green Engage
    • Continue to work with the Hotel Carbon Measurement Initiative (HCMI) to increase use of the carbon methodology in our industry
    • Launch revised IHG Green Solutions, action items within IHG Green Engage, which our hotels can follow to manage their environmental impacts
    • Work to help our hotels implement Green Solutions

    An update to our 2013 performance and 2014 objectives will be published when we update our CR Report in March 2014.

    Climate change is having a major impact on the travel and hospitality industry. As one of the largest hotel companies in the world we know that the potential climate change costs to our business are huge. We want to continue to grow responsibly and that means reducing our energy, carbon and resource impacts. We are committed to doing this by seeking new ways to reduce and manage emissions across our hotel estate rather than through purchasing carbon offsets. This provides an opportunity to work closely with our partners to develop innovative technology and identify and implement practical, cost-efficient measures that are both sustainable and responsible.
    With over 4,600 hotels and more than 1,000 in the pipeline we are in a strong position to advance the development of new 'green building' technologies and processes, and to use our critical mass to bring them to market.
    In 2013 we set new medium term impact targets to help us measure and monitor our impact at a global level. These commit us to reducing our carbon footprint per occupied room by 12% and our use of water per occupied room in water-stressed areas by 12% from 2013 to 2017. We have also set a target to make CR criteria part of the selection and evaluation process for all preferred suppliers. The targets give a clear signal of our commitment to minimising the environmental impacts of our hotel operations.
    Find out more about why we’ve started tracking carbon use instead of energy, our water target and our supply chain commitment.
    All of our efforts reflect our ambition to lead the industry and the marketplace in sustainability. As thinking evolves in this area, so too does our vision of what a green hotel looks like and we constantly seek the input of internal and external stakeholders in order to find new and better ways to design, build and run hotels.

    Environment Policy
    We acknowledge our responsibility to respect the environment and manage our impacts for the benefit of the communities in which we operate, and we are committed to measuring and managing those impacts and finding innovative ways to reduce them. We will:
    • implement sound environmental practices in the design, development and operation of our hotels
    • encourage the development and integration of sustainable technologies
    • endeavour to reduce our use of energy and water, and re-use and recycle the resources consumed by our business wherever practical
    • engage our customers, colleagues, hotel owners, suppliers and contractors in our efforts to protect the environment
    • provide the training and resources required to meet our objectives
    • monitor, record and benchmark our environmental performance on a regular basis
    • make business decisions that take these commitments into account
    • communicate our policies, practices and programmes to all our stakeholders.
    To view our Environment Policy visit:
    www.ihgplc.com/index.asp?pageid=733

    To read more on our response to Environmental Legislation visit:
    http://www.ihgplc.com/index.asp?pageid=741

    To read more on our approach to Climate and Carbon, visit:
    http://www.ihgplc.com/index.asp?pageid=745

    To read more on our approach to Energy, visit:
    http://www.ihgplc.com/index.asp?pageid=749

    To reach more on our approach to Water, visit:
    http://www.ihgplc.com/index.asp?pageid=750

    To reach more on our approach to Waste, visit:
    http://www.ihgplc.com/index.asp?pageid=751

  • Implementation
  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • We will be updating our CR report in March 2014 with new information. Please check back : http://www.ihgplc.com/index.asp?pageid=721

    Innovation
    We are always on the lookout for new and innovative approaches to building and running our hotels to mitigate our impact on climate change and future proof our business against rising carbon and resource costs. Central to our environmental strategy is defining what a green hotel is and how we will achieve energy and carbon reductions.
    Our online environmental management system, IHG Green Engage, is aligned to LEED. It enables hotels to measure, manage and report their key environmental impacts. It also helps them to identify the most appropriate solutions to their local environmental risks by providing best practice advice that is specific to their type of hotel and the climate they operate in.
    Collaboration
    Our stakeholders play a key role in helping us identify and tackle our priorities and engaging with them also helps us to champion and protect IHG's trusted reputation and deliver against public affairs priorities. They provide us with opportunities to learn about emerging issues, challenges and opportunities and work with us to develop new solutions to some of our biggest challenges. Their input helps us shape our strategy and decide which CR activities and investments to prioritise.
    Our approach to the environment through:
    Innovation - http://www.ihgplc.com/index.asp?pageid=719
    Collaboration - http://www.ihgplc.com/index.asp?pageid=720

    To reach more on our Environment approach, visit
    http://www.ihgplc.com/index.asp?pageid=740

    To reach more about Green Engage, our online environmental managment platform, visit
    http://www.ihgplc.com/index.asp?pageid=742

    To learn more about our governance approach, visit:
    http://www.ihgplc.com/index.asp?pageid=728

    To read about Green Engage and how it aligns with LEED, visit
    http://www.ihgplc.com/index.asp?PageID=116&NewsID=2568

  • Measurement of outcomes
  • Description of how the company monitors and evaluates environmental performance.

  • We report on our commitments here in our CR report which is available to the public. Our objectives for 2014 will be published in our CR Report when we update it in March 2014.

    Key environmental achievements in 2012
    • Exceeded our three-year target (2010-2012 to reduce energy per available room by between 6 and 10% in our managed and owned estate), with a reduction of 11.7%
    • Met our target to have 50% of our hotels (2,250 based on January 2012 hotel figures), using IHG Green Engage on 14 January 2013. We now have over 2,500 hotels enrolled
    • Reduced our carbon footprint in our owned and managed hotels by 19% per occupied room in a year
    • Reduced the global carbon footprint in our hotels and corporate offices by 76,000 metric tonnes in a year
    • Launched a global carbon standard to calculate and communicate the carbon footprint of hotel stays and meetings in June, in collaboration with ITP, WTTC and 22 other leading hotels
    • Incorporated a carbon calculator within IHG Green Engage using the industry approved carbon measurement methodology, with our hotels able to apply it immediately
    • Launched a Green Meeting check list for our hotels, which guides hotels through the kind of issues that could arise in conversations with meetings planners
    • Developed further new features within IHG Green Engage such as multi-unit reporting and a water benchmark
    • Partnered with Clean the World to recycle partially-used soaps and bottled amenities from our hotel rooms and distribute them in communities with limited access to hygiene products.
    Key environmental sustainability targets 2013 – 2017
    • Reduce carbon footprint per occupied room by 12% across our entire estate
    • Reduce water use per occupied room in water-stressed areas by 12%
    • Integrate CR criteria into the selection and evaluation process for all preferred suppliers
    Key environmental sustainability objectives 2013
    • Work to help all hotels enrolled in IHG Green Engage make best use of the tool, to help them reduce their environmental impacts and operating costs
    • Continue to work with the IHG Owners Association to enrol more of our franchised hotels in IHG Green Engage
    • Continue to work with the Hotel Carbon Measurement Initiative (HCMI) to increase use of the carbon methodology in our industry
    • Launch revised IHG Green Solutions, action items within IHG Green Engage, which our hotels can follow to manage their environmental impacts
    • Work to help our hotels implement Green Solutions

    An update to our 2013 performance and 2014 objectives will be published when we update our CR Report in March 2014.

    To read case studies on how our hotels are using Green Engage to minimise their environmental impacts, visit:
    http://www.ihgplc.com/index.asp?pageid=721

    To read more on our approach to Climate and Carbon, visit:
    http://www.ihgplc.com/index.asp?pageid=745

    To read more on our approach to Energy, visit:
    http://www.ihgplc.com/index.asp?pageid=749

    To reach more on our approach to Water, visit:
    http://www.ihgplc.com/index.asp?pageid=750

    To reach more on our approach to Waste, visit:
    http://www.ihgplc.com/index.asp?pageid=751

    To read about IHG's involvement in the Hotel Measurement of Carbon Initiative (HMCI) visit:
    http://www.ihgplc.com/index.asp?PageID=116&NewsID=2680
    http://www.ihgplc.com/index.asp?pageid=745

    CR Index Results
    http://www.ihgplc.com/index.asp?PageID=116&NewsID=2635

    Green Engage and CDP Score
    http://www.ihgplc.com/index.asp?PageID=116&NewsID=2701

Anti-Corruption
  • Assessment, policy and goals
  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • At IHG we believe that strong ethics and good business are natural partners. We are committed to operating our company with integrity, working to the highest ethical standards. Our reputation is built on the trust and confidence of all our stakeholders, and is fundamental to our vision to make IHG one of the world's great companies.

    View our Code of ethics and business conduct PDF (0.04Mb)
    https://secure.ethicspoint.com/lrn/media/en/gui/20831/Code_of_Ethics_and_Business_Conduct.pdf

    More and more of our stakeholders want reassurance that we provide decent working conditions for all of our employees, manage our risks with all our business partners and make sure the rights of the local people where we operate are protected. While we work towards covering these areas in our contract terms and conditions we accept we have much more to do.
    In 2010 we signed up to the UN Global Compact, aligning our operations and strategies with the ten universal principles that include commitments to human rights and labour standards. In 2012 we put our support behind the International Tourism Partnership's position statement on human trafficking which aims to bring together the world's leading international hotel companies to reach collaborative solutions to address the issue of human trafficking.
    Since 2008 we have been developing comprehensive methods to help us assess and respond to human rights issues. All members of the Executive Committee take responsibility for human rights on behalf of the Board.

    IHG's Anti-Bribery Commitment

    IHG is committed to carrying out business with integrity and in accordance with the highest ethical standards. IHG does not support or condone bribery or corruption.
    We have in place a Bribery and Anti-Corruption Policy and a Gifts and Entertainment Policy which apply to all IHG employees and in all our owned and managed hotels. We include appropriate language in relevant agreements (including Hotel Management Agreements and Franchise Agreements) and we have launched a bribery training programme for our employees. Our financial control, risk management and internal audit processes also take into account bribery legislation to raise awareness of regulations and compliance with our policies.
    IHG Vendor Code of Conduct policy
    http://www.ihgplc.com/index.asp?pageid=733

  • Implementation
  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • At IHG we believe that strong ethics and good business are natural partners. We are committed to operating our company with integrity, working to the highest ethical standards. Our reputation is built on the trust and confidence of all our stakeholders, and is fundamental to our vision to make IHG one of the world's great companies.

    View our Code of ethics and business conduct PDF (0.04Mb)
    https://secure.ethicspoint.com/lrn/media/en/gui/20831/Code_of_Ethics_and_Business_Conduct.pdf

    More and more of our stakeholders want reassurance that we provide decent working conditions for all of our employees, manage our risks with all our business partners and make sure the rights of the local people where we operate are protected. While we work towards covering these areas in our contract terms and conditions we accept we have much more to do.
    In 2010 we signed up to the UN Global Compact, aligning our operations and strategies with the ten universal principles that include commitments to human rights and labour standards. In 2012 we put our support behind the International Tourism Partnership's position statement on human trafficking which aims to bring together the world's leading international hotel companies to reach collaborative solutions to address the issue of human trafficking.
    Since 2008 we have been developing comprehensive methods to help us assess and respond to human rights issues. All members of the Executive Committee take responsibility for human rights on behalf of the Board.
    www.ihgethics.com

    Anti-Bribery and Corruption training
    IHG's eLearning section contains all of the eLearning course offerings. The listing includes courses developed by IHG and courses offered by our third-party partners which are endorsed by IHG. Bribery and Anti-Corruption training is offered as a course through the eLearning intranet portal.

    https://secure.ethicspoint.com/lrn/media/en/gui/20831/faq.html

  • Measurement of outcomes
  • Description of how the company monitors and evaluates anti-corruption performance.

  • We report on our commitments here in our CR report which is available to the public. Our objectives for 2014 will be published in our CR Report when we update it in March 2014.

    At IHG we believe that strong ethics and good business are natural partners. We are committed to operating our company with integrity, working to the highest ethical standards. Our reputation is built on the trust and confidence of all our stakeholders, and is fundamental to our vision to make IHG one of the world's great companies.

    View our Code of ethics and business conduct PDF (0.04Mb)
    https://secure.ethicspoint.com/lrn/media/en/gui/20831/Code_of_Ethics_and_Business_Conduct.pdf

    More and more of our stakeholders want reassurance that we provide decent working conditions for all of our employees, manage our risks with all our business partners and make sure the rights of the local people where we operate are protected. While we work towards covering these areas in our contract terms and conditions we accept we have much more to do.
    In 2010 we signed up to the UN Global Compact, aligning our operations and strategies with the ten universal principles that include commitments to human rights and labour standards. In 2012 we put our support behind the International Tourism Partnership's position statement on human trafficking which aims to bring together the world's leading international hotel companies to reach collaborative solutions to address the issue of human trafficking.
    Since 2008 we have been developing comprehensive methods to help us assess and respond to human rights issues. All members of the Executive Committee take responsibility for human rights on behalf of the Board.
    www.ihgethics.com

    Anti-Bribery and Corruption training
    IHG's eLearning section contains all of the eLearning course offerings. The listing includes courses developed by IHG and courses offered by our third-party partners which are endorsed by IHG. Bribery and Anti-Corruption training is offered as a course through the eLearning intranet portal.

    https://secure.ethicspoint.com/lrn/media/en/gui/20831/faq.html