Attached letter

The human rights assessment is evaluated in terms of the company’s compliance framework which has reviewed the SA’s Constitution’s Bill of Rights together with the principles advocated by the UN Global Compact and the group’s response thereto which in the view of the Social and Ethic’s committee the company is fully compliant. This is further fortified in reviewing the group’s expansive set of policies and procedures on a cumulative basis.

In 2013 to 2014 it has been agreed that the Company’s Code of Conduct shall be expanded to make further reference to human rights and ensure that during orientation employee’s are advised of same to ensure optimum awareness raising or training of employees on Human Rights.

The company measures and evaluates performance by assessing the level of adherence to the group’s suite of policies and compliance framework.

The company has detailed written company policies to uphold the freedom of association and collective bargaining and in terms of South African labour law elimination of forced labour, child labour and employment discrimination is prohibited. The company’s policies are adherent to the applicable labour laws and in fact has been awarded the following employee relations:
a. 2012/13 CRF Institute’s Best Employers South Africa
b. Most empowered in the JSE Healthcare Sector
c. 2012 Top Women Awards - Netcare was honoured as the Top Gender Empowered Company: Science, Bio-
Technology and Healthcare category, at the 9th Top Women Awardsd.
d. Transformation Award categories.
e. Triple winner of the Metropolitan Oliver Empowerment Awards for Overall Top Empowered Company of the
year, winner of the Big Business category and winner in the healthcare and Pharmaceuticals sector.
f. Level 1 Gold Community Contributor Award – National Department of Social Development. Having the first
officially accredited South African Level 1 trauma centres at Netcare Milpark and Netcare Union Hospitals.
g. Oliver Empowerment Awards – Supply Chain, New Black Business Development and Community Development
Awards.
h. 2012 PMR Africa Golden Arrow Award -1st overall, Private Hospital Groups. National Survey on Corporate Social
Responsibility (CSR) Programmes and Initiatives.
i. 2012 Financial Mail Top Empowerment Awards
j. 2012 National Disability Company Awards - Netcare was named winner of the National Disability Company Award
at the Insurance Sector Education and Training Authority (Inseta) National Disability Awards ceremony in
December 2012. The award honours individuals and organisations that contribute positively towards the
empowerment and integration of people with disabilities into the mainstream economy.
k. PMR – Africa 2013 – Corporate Social Investment
l. INSETA – National Company Disability Award 2012

Labour policies and labour risks are reduced due to strict labour policies that are consistent with applicable law and regular training on all policies.

Outcomes are measured through a periodic review of results by senior management and external verification of practices. The current whistleblower line can be used to lodge any grievances and a detailed commitment to ensuring the health and safety of all employees is ensured.

In respect of environmental principles the company annually assesses its carbon footprint which includes a review of its water usage. It actively reviews and limits its impact on the environment and reviews the biodiversity impact should a new project be pursued. It has a comprehensive company policy on environmental issues, including prevention and management of environmental risks. There will be a significant focus on rolling out a series of energy intervention projects during 2014 which will significantly reduce energy consumption and therefore the group’s carbon footprint which is consistent with our climate change and sustainability strategy.

Extensive training is effective on the environmental policy and technical training through raising awareness raising or training of employees on environmental protection and the implementation of a sustainability platform, which is an environmental management system that optimises the recording of data on energy, waste and water. There is a detailed recycling project and a regimental waste management program on which detailed training is effected. There is also a focus on the development and diffusion of environmentally friendly technologies and an intention to request from suppliers the environmental data on their products.

All efforts on environmental work is externally assured and done through the assistance of consultants against defined quantitative and qualitative targets.

The company has a zero tolerance towards corruption and bribery in the company’s industry and country of operation. This is supported by the company’s policy of zero‐tolerance for corruption, bribery and extortion. The company also requires business partners and suppliers to adhere to the anti‐corruption principles it abides by. The key goal to which the company is committed is to ensure the contractual framework is updated to assimilate a standard anti corruption clause.

The company has implemented training and regular alerts to enhance the awareness of anti‐corruption policies and to reduce anti‐corruption risks. This is supported by a presence of a whistleblower line.

The company’s anti‐corruption and fraud alert performance is evaluated periodically through internal audits and periodic review by senior management. In addition regular training and a review of processes is effected.