16 December 2022
To our stakeholders:

I am pleased to confirm that Soneva reaffirms our support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

Sincerely yours,
Sonu Shivdasani
Guardian of the Culture
Chairman and CEO

Soneva supports the Universal Declaration of Human Rights and respect the protection of human rights. Our Soneva Human Rights Policy Statement is publicly available on our website.

At Soneva we call our employees hosts as we recognize that our host form a key ingredient to our ongoing success. We are hosts to our guests and deliver our service with pride. It also creates a sense of ownership.

We share the Soneva Code of Ethics and Values with all our hosts when they join the Company and we constantly reinforce them through mandatory training programmes at our resorts and corporate office.

Soneva is committed to the ethical, moral and legal responsibilities of conducting business across the globe and as such the company has developed various policies to which our Hosts and our suppliers will honour and operate in accordance with. The company has specific policies which outline our position relating to discrimination, equal opportunities, harassment and local compliance. Our Soneva Supplier Code of Conduct is publicly available on our website.

Soneva has established a wide variety of policies and procedures that are designed to make sure human rights are protected.

Soneva has taken the following measures to prevent human rights violations in its work locations:
• A 360 degree performance appraisal that allow the hosts to give feedback on host performance
• Host survey is conducted on regular basis
• Suggestion box where New Idea Better Ideas are encouraged and reviewed by senior management
• Open door policy for the host to address issues with senior management
• Training sessions that include human rights issues
• Each host receive a Host Handbook
• Soneva truly believes in and strives to live by its Core Values. In order to ensure that all our practices, processes, policies and standards are in line with our stated Core Values we have established a Core Value Guardian Committee. The committee will be accessible to all Soneva Hosts. Hosts can bring to the direct notice of the Core Value Guardians any issues that they feel are in direct violation of Soneva Core Values however small they might be. The Core Value guardians will examine these issues in detail and come up with remedial measures.

Soneva’s Human Resources Team is constantly following up with our hosts to ensure their human rights are protected.

• Performance appraisals are done twice a year.
• On a monthly basis suggestions through our New Idea Better Idea programme is evaluated and implemented as seen fit.
• Incident reports are followed up as they occur
• Quarterly one to one interviews with up to 25% of our hosts by external management to discuss any matters that the host wishes to discuss, but specifically pertaining to how they feel about their workplace, their colleagues and the company management and to raise any issues that they have.
• Monthly meet the management sessions, where hosts have the opportunity to speak directly with the senior management about any issues that may affect them personally.
• Regular external Human Resources Audits are conducted at our resorts to ensure that all policies and procedures are being followed, monthly reporting is adhered to, host welfare standards are being met.

Soneva’s Host Handbook covers policies of hosts’ rights, compensation and responsibilities. It upholds the freedom of association and the effective recognition of the right to collective bargaining. Working at Soneva is based on a mutual agreement between Soneva and the hosts, where hosts are allowed to leave if they chose to do so. Under no circumstance is child labour or forced labour allowed. One of Soneva’s core value is equality where hosts are not discriminated based on ethnicity, religion, age, sex, political view or disability.

Our Soneva Human Rights Policy Statement is publicly available on our website. Extensive and detailed policies are in place that relate to local compliance, discrimination, equal opportunities, and non-harassment. We as a company follow all local labour law requirements relating to host’s rights, compensation and benefits, in addition to which, the company offers many additional rewards and benefits based on host performance, loyalty, welfare and charitable activities.

All hosts receive competitive salaries as well as service charges. In addition, a variety of benefits are offered such as insurance, pension scheme, uniforms, laundry, transportation, meals and accommodation. Regular surveys are conducted in the countries we operate to ensure that our salaries are benefits are at the higher end of the competitive set benchmark. Our hosts receive 100% of service charge.

A host village is built at the resorts where the host can spend their spare time. The host accommodation is compared to a mid-range hotel, the Human Engagement team manage the maintenance and housekeeping of the host accommodation, and regular inspections are conducted to ensure preventative maintenance measures are enforced.

The host restaurant serves three nutritional meals per day. The target is to get 90% satisfaction of the host restaurant, which we are close to achieving, surveys are conducted monthly to monitor performance/quality and address any matters/suggestions that are raised.

The host village also has game rooms, football pitch, volleyball court, gymnasium, TV salas, library and a little shop. At Soneva Kiri the hosts have their own swimming pool. We also offer our hosts various wellness activities and discounts in our resort Spa’s. All visiting practitioners who visit our resorts are required to offer free consultations/treatments to our hosts during their tenure at the resorts.

In 2021 we employed on average around 1,000 hosts. We have 100% compliance in working contracts.

Local Hosts
Great emphasis is put in order to provide local employment. We have a strong belief that local hosts provide the best service as they feel ownership and pride when guests come to their home.

In 2021 75% of our hosts were local from the country in which we operate in.

Gender Equality
The gender distribution of our host is 22% female and 78% male. We believe in gender equality and encourage women to work with Soneva.

There are significant differences in the gender distribution depending on our location.

In Thailand distribution is 38% female and 62% male, whereas in Maldives the distribution is 84% male and 16% female. In our head office 59% are women.

Host facilities
Soneva invests a great deal of resources into our hosts. Host development and training, host recognition, cross training and rotation and empowerment is an important part of how our teams operate.

As many of our resorts are located in remote areas where the hosts have to live on-site, we have developed a host village concept including host accommodation, host restaurant, host library, relaxation rooms, game rooms and sporting facilities.

This is an important factor of ensuring that hosts enjoy working with Soneva.

Host food score
Quality in the host facilities is important. An ambitious target of achieving 90% satisfaction on host food score was set in 2009. On average we achieved 90% on host food score.

Host Learning & Development
Host development and training is also important. In 2021 a total of around 54,372 training hours were completed. Of this, 38% were dedicated for sustainability training.

Our Learning & Development team makes sure all hosts get an introduction in both local and worldwide environmental challenges and solutions. Specific sustainability training is provided for individual teams and hosts.

Soneva’s environmental performance is reported in Soneva Sustainability Report 2021, which is publicly available on www.soneva.com.

Our founders Sonu and Eva Shivdasani believe in the natural excellence in everything we do, from delivering the ultimate in guest experience to providing energy to the rural poor in Myanmar via the Soneva Foundation. Their vision is supported by the senior management including the CFO and Marketing Director, as well as the 1,000 hosts (employees) working for the company.

We are committed to leading the fight against climate change within the hospitality sector. In addition to dealing with operational matters such as energy, water and waste, Soneva has gone beyond its remit and addressed the CO2 emissions derived from guests’ international air travel.

In 2008, Soneva introduced an environmental levy of 2% of room revenue, a pioneering initiative in the hospitality industry. The Environment Fund has raised over US$10m. We have invested in carbon mitigating projects, through the Soneva Foundation and have succeeded in mitigating 508,511 tonnes CO2; far more than Soneva’s total carbon footprint. To date the projects have improved the lives of 300,000 people. Our total carbon footprint including guest flights was 64,460 tonnes CO2 in 2021.

In October 2008, Soneva banned imported bottled water and bottled drinking water on site. As a result, 2.2 million plastic bottles have been prevented from going into landfill in eleven years. We have donated a significant proportion of water revenue to help over 750,000 people access safe water. We are 100% self-sufficient with water.

Soneva Fushi has always protected its own 50 ha island and 119 ha of house reef, and has worked with five other resorts to secure recognition for Baa Atoll as a UNESCO Biosphere Reserve. Although the status was achieved in 2011, ongoing management of the area is required. Our marine biologist serves on the Baa Atoll Advisory Board and we have been engaging the minister of environment to increase support of the area. Slowly but surely, we see progress but there is still more to be done. For instance, Soneva Fushi is the only Baa Atoll resort that has banned night fishing due to its destructive practices.

The Soneva Foundation was set up by our founders Sonu and Eva Shivdasani to support the environmental initiatives of Soneva and to influence on a global scale.

We founded the SLOW LIFE Symposium as a means to have influence beyond our own networks and beyond our own industry. The Seafood Business for Ocean Stewardship (SeaBOS) is an initiative that rose out of the 2013 Symposium, where the ten biggest seafood companies met at Soneva Fushi and committed to lead a global transformation towards sustainable seafood production and a healthy ocean.

We believe that a business must exist for a greater purpose than shareholder returns. We have shown through small tweaks in the way we do business, that we can have a net positive impact on society, a carbon neutral operations including impacts from supply chain and guest air travel, deliver exceptional guest experiences and at the same time operate profitably.

Environmental initiatives are embedded in Soneva’s core purpose set by the CEO. The Social & Environmental Conscience is responsible for monitoring environmental performance with ultimate responsibility for sustainability resting with the CFO, which is rare in a private company. Sustainability officers at each resort implement environmental practices.

Total Impact Assessment
We have developed the Soneva Total Impact Assessment – the first ever in the hospitality industry – which allows us to take a ‘planetary boundaries’ view of all our social and environmental impacts. We have calculated the true environmental cost of our direct impact at our resorts and indirect impact via our supply chain and guest air travel. The results from the Environmental Profit & Loss account have been offset by the provision of jobs and training and social value generated through our community projects. The result revealed that our net impact on society is a positive one.

Carbon Neutral
We became carbon neutral in 2012 for both direct and indirect resort operations including guest flights, which accounts for 65% of our CO2 emissions. A 2% environmental levy on the room rate introduced in 2008 has raised over US$ 10 million to date, making this possible. We have invested through the Soneva Foundation in carbon mitigating projects that to date has mitigated 508,511 tonnes CO2 to date. Our total carbon footprint including guest flights was 64,460 tonnes CO2.

We have worked hard to ensure that our environmental levy compensates for unavoidable CO2 emissions, yet has positive social impact. The Myanmar Stoves Campaign, the first Gold Standard carbon credit project in Myanmar, improves the lives of families trapped in energy poverty through monetary savings for households, protection of biodiversity, training and employment opportunities and health benefits from significantly reduced indoor air pollution. To date 170,000 people have benefitted from the efficient cook stoves in 800 villages and 800 vendors have been trained. The social value generated is US$28 million over a seven-year period.

All in all, the Soneva Foundation projects have mitigated around 700,000 tonnes CO2 over their lifetime have improved the lives of more than 300,000 people to date.

Energy Management
Soneva resorts are located on remote island settings with no municipal power, water or waste facilities. We therefore have to create our own power and water utilities that are reliable 24/7, 365 days a year. At Soneva Fushi we have installed a 700 kWp solar PV system that covers 100% of electricity used during the day.

Water Management
Soneva sources all its water sustainably and is 100% self-sufficient – 21% rainwater collected, 29% deep well and 50% desalination. In addition, Soneva has put in place water saving practices. Water saving shower heads, aerators in taps and push valves in heart-of-house areas are all examples of technologies introduced to reduce water consumption.

Waste Management
In total, 82% of our waste is recycled through state-of-the-art Eco Centro Waste-to-Wealth programme, up from only 27% compared to the 2009 baseline. 100% of food waste is composted and the fertile soil produced is reused in our vegetable gardens. Our waste handling and vegetable production generated US$426,000 in value in 2021. An important contributor to this was the Soneva Fushi Soneva Glass Studio, which invites guests to watch world-renowned glass artists create objects of art from waste glass materials and to learn the art of glass blowing themselves. Only waste glass produced from resorts in the local area is used at the facility. The Glass Studio takes our Eco Centro concept to the logical next step – creating not just wealth from waste but also beauty.

Human Capital
We believe that success and profitability of a company depends on how well human resources are managed. We measure, value and maximise the holistic returns on our human capital rather than simply train from a “cost-to-company” perspective. Soneva employs over 1,000 hosts. Around 75% of our hosts are from the country we operate in. The majority of the remainder are from neighbouring developing countries. The human capital generated from the value of jobs created and sustained in our operations, via salary training, working environment and experience as well as in society from hosts post-Soneva employment, was in 2021 US$ 2.7 million.

We are proud that many of our hosts start at entry-level positions, work their way up to senior management positions and stay with us for many years.

Biodiversity
At Soneva, we strive to provide a blueprint for the hospitality industry. We work with the environment to craft beautiful, beyond bespoke experiences where discovery is a way of life. We personally guided, primarily by our resident marine biologists, 1,700 guests in 2021 fiscal on snorkeling trips at Baa Atoll UNESCO Bisophere reserve to learn about the marine life and why it is important to protect it.

Soneva’s Zero Mosquito Project aims to eliminate mosquitoes without the use of harmful chemicals and at the same time improve the biodiversity of the island. Since June 2019 Soneva Fushi has been working with Biogents, a company on the forefront of international mosquito control research, to introduce a sustainable, insecticide-free mosquito management system. Two types of mosquito traps, with a total of more than 500, have been deployed across the island: the BG-GAT, which is a passive trap for egg-laying tiger mosquitoes that have bitten someone and are searching for a place to lay eggs; and the BG-Mosquitaire CO2, which attracts mosquitoes in search of blood. Carbon dioxide, produced through yeast and sugar fermentation helps attract the mosquitoes in combination with lactic acid that humans emanate from the skin.

In the first weeks of implementing the Zero Mosquito Project, the traps caught up to 9,000 mosquitoes a day, on average 20 mosquitoes per trap. today the mosquito population has been reduced by around 98%. Soneva Fushi has two mosquito species on the island, the Aedes and the Culex. The Culex is nearly extinct, and we hope that the Aedes will soon follow. Soneva Jani has also installed the mosquito traps and has seen a similar decline in mosquitoes as Soneva Fushi.

Community
We work closely with the local community to improve the environmental practices of our neighbouring islands. The small coral islands of the Maldives are among the most beautiful locations on our planet. What many tourists do not see when they visit the Maldives is that local islands are facing a very modern threat - the scourge of marine plastic litter which washes up on beaches and smothers coral reefs. For lack of other options, island communities burn their garbage in toxic open bonfires.

We launched the Soneva Namoona project with a workshop in January 2019 with participants from the islands of Maalhos, Dharavandhoo and Kihaadhoo, central government including President’s Office, Ministry of Environment and EPA, Clean Blue Alliance, Parley and Soneva. We have set up a water bottling facility at Maalhos that serves 80% of the island’s household and all the local guest houses and cafes. Our plan is to deliver to the two other islands too. As a result, we have eliminated 200,000 plastic bottles.

In February 2020, Soneva Namoona celebrated a Maldives’ first: Maalhos become the first island in the country to end the practice of burning its garbage in open bonfires. This was made possible by the opening of the island’s Eco Centro, a waste-to wealth-centre funded by Soneva and modelled on Soneva Fushi’s own Eco Centro. In November and December 2020 Dharavandhoo and Kihaadhoo followed suit respectively, so all three islands ended open burning of waste by 2020.
In 2021, Soneva Namoona expanded to include eleven islands across Baa Atoll and Noonu Atoll, and we received additional funding from USAID.
Despite living in an island nation, many Maldivians grow up without learning to swim. While this poses a clear risk to life, it also means that children grow up with little environmental awareness of the ocean and the coral reefs that surround them. We believe that if children learn to swim, they can lose their fear of the ocean and learn to love it. Over an intensive two weeks, the Soneva Ocean Steward programme takes local children from the very basics through to their first time snorkelling on the reef edge. We have taught 1,160 children and adults to swim – 390 in 2021. The social value generated from this project is over US$ 285,000 over a seven-year period.

A significant lesson we have learnt is that the power of positive experiences inspires the best in people. We train our hosts and they deliver exceptional experiences that make our guests return. This success allows us invest in projects that adds million of dollars in social value while neutralising our negative impacts.

Since its establishment in 1995, Soneva has had a total commitment to responsible business. It was, and still is, endorsed by the founders Sonu and Eva Shivdasani.

We became carbon neutral in 2012 for both direct and indirect resort operations including guest flights, which accounts for 65% of our CO2 emissions. A 2% environmental levy on the room rate introduced in 2008 has raised over US$ 10 million to date, making this possible. We have invested through the Soneva Foundation in carbon mitigating projects that to date has mitigated 508,511 tonnes CO2 to date. Our total carbon footprint including guest flights was 64,460 tonnes CO2.

Through the Soneva Foundation we have implemented projects that will mitigate around 1 million tonnes CO2 over their lifetime have improved the lives of more than 300,000 people to date. These include:
• The Myanmar Stoves Campaign, the first Gold Standard carbon credit project in Myanmar, improves the lives of families trapped in energy poverty through monetary savings for households, protection of biodiversity, training and employment opportunities and health benefits from significantly reduced indoor air pollution. To date 170,000 people have benefitted from the efficient cook stoves in 800 villages and 800 vendors have been trained. The social value generated is US$24 million over a two-year period. The project has mitigated 320,000 tonnes of CO2 to date.
• Soneva Forest Restoration Project has since 2011 planted 511,920 trees of 90 different local species using Framework Species Methodology (20-30 different species). A total area of 300 acres of degraded forest land is being restored in Northern Thailand, which will mitigate 255,000 tonnes of CO2.
• Darfur Stoves Project was established in early 2012. The project has distributed highly efficient cook-stoves to 27,000 families in the war-torn region of Darfur, Sudan, which will mitigate around 240,000 tons of CO2 over the next seven years. In addition to the climatic benefits the Darfuri families will benefit from lower energy expenses, less time spent foraging for firewood in dangerous areas and less indoor air pollution, one of the biggest killers of women and children in Africa.
• A 1.5MW Wind Turbine mitigating 70,000 tons CO2 was built in Tamil Nadu, India in 2008.

In October 2008, Soneva banned imported bottled water and instead bottle its own Drinking Water enhanced with minerals bottled in reusable glass bottles. Globally, 760 million people lack access to safe drinking water and 2.5 billion to basic sanitation services. In recognition to this, a significant proportion of the water revenue has been used through the Soneva Foundation to give over 750,000 people access to safe water. 493 projects in 53 countries have been implemented. Main implementing partners are Water Charity, Thirst-Aid and WHOLE WORLD Water.

The Soneva Foundation initiated and funded the setup of a water bottling facility – Soneva Water – at Maalhos that serves 80% of the island’s household and all the local guest houses and cafes. It is run as a social enterprise under the Soneva Namoona NGO and the plan is to deliver to two other islands too. As a result, we have eliminated 200,000 plastic bottles.

Soneva’s commitment to sustainability reflects our belief that a responsible business is the best business model.

Soneva has zero tolerance for corruption, bribery and extortion. We support the UN Convention Against Corruption and continue to make sure that our company and hosts follow the principles.

We have a specific policy relating to local compliance which clearly requires our suppliers and business partners to adhere to our principles.

We do not currently have a protocol in place to guide hosts in situations where they are confronted with extortion or bribery, but will implement a training programme to address this in 2021.

Description of concrete actions to implement anti-corruption policies, reduce anti-corruption risks and respond to incidents.
Internally, Soneva is maintaining a check and balance system over transactions. The records are maintained with proper evidence of expenditure. Each team member is responsible for its team budget and this is further checked and controlled by finance. Our accounts are then audited by each fiscal year end.

Soneva has not been involved in any legal cases involving corruption and bribery. Soneva does internal audits that are checked by the CFO and CEO. Soneva’s books and accounts are subjected to statutory external audit annually. These audits are used as one of the methods of identifying any suspicious payments which could be related to bribery or corrupt behaviour. There has been no such incident reported in the period.