Stockholm 25 April 2022

To our stakeholders:

I am pleased to confirm that Werksta Group reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

Sincerely yours,

Catherine Sahlgren
CEO
Werksta Group

Werksta Group supports the Universal Declaration of Human Rights.
Our Code of conduct respects Human rights and prevent potential abuse.
Our Code of conduct requires business partners to adhere to the Global Compact priciples on Human Rights.
Werksta works with diversity, women and gender equality.

The companys whistle-blowing function allows employees to anonymously raise potential misconduct.
Werksta Group is mapping the gender and salary/wages distribution within the company.
Werksta Group has a strategy and plan how to ensure a diverse employee mix.

Werksta strives for increased diversity and gender equality in the organization and aims to reach more than 15% of women in the organization, which is
above the industry average of 10%.

We actively work with priciple 3, 5 and 6. Werksta has a policy requiring business partners and suppliers to adhere to the Global Compact Labour principles.
There are written policies for work environment, equality, sick & rehab, traffic safety and alcohol/drugs.

We do not compromise when it comes to occupational safety issues for our employees. In addition to statutory obligations, we assess regularly potential hazards and risk factors in the work environment and pay attention to physical and psycho-social stress factors at work. We are constantly investing in developing employees' skills and professionalism. We see that our success now and in the future is based on our employees.
We also have a whistle blowing-function that is anonymous.
The business in Sweden and Finland are connected to collective agreement for all employees.
There are regular employee health checks for certain work groups.

Through annual employee surveys we measure employee satisfaction. In year 2021 the response rate for the employee survey was over 85% and the staff's rating for Werksta was 7.3 on a scale of 0-10 and the staff's total grades to Werksta were 4.76 (on a scale of 1-6). Our employee NPS went from 3.22 in 2020 to 9.42 in 2021.

Satisfaction at work and motivated employees lead to excellent service which in turn gives a high level of customer satisfaction. In 2021, it was measured through an average customer feedback from customers to Werksta to an NPS at 82. NPS (Net Promoter Score) describes the customer experience and the likelihood that the customer will recommend the service.

We actively support principle 7, 8 and 9.
We are aware of the business we conduct affects the environment both locally and globally. That is why we work actively to measure, manage and learn more about our environmental impact. Measuring our climate impact has made it possible for us to take control of the carbon dioxide emissions we generate. We work actively to reduce the impact on the environment and ensure sustainable development in our operations. Of course, we always meet the minimum requirements in laws and regulations. We have identified four key areas that we focus on reducing environmental impact. They are:
Use of spare parts
Use of chemicals
Energy consumption
Waste disposal

In 2021, we started our measurement of Scope 1 and 2. The next step will be to train our staff in energy saving measures in the daily work.

We have asked suppliers for calculations of co2 emissions of spare parts but they have not yet being able to produce such calculations so we have temporarily excluded scope 3.

Use of spare parts
To repair or replace a damaged part with a used one original part is always a more environmentally efficient solution and the solution we strive for in our workshops. This is also the case regarding windshields where one should always repair a stone chip before it has time to become a crack and the whole windshield needs to be replaced.

Use of chemicals
By systematically rationalizing the number of suppliers of chemical products for our repair shops, we have reduced the use of chemical products and the chemical waste. More formalized purchases ensure that it does not exist a few duplicates of products in stock and thatturnover is high, so the goods do not get old.
We use for the most part only water-based paint this spring painting, which is a more environmentally friendly alternative than a solvent-based paint.

Waste management
Werksta always meets the legal requirements that exist in terms of waste management. In terms of waste management, the waste generated in our workshops is handled sustainably.

In addition, we offer and encourage our customers to do a digital photo inspection which saves time and climate impact. Instead of going to a workshop for a damage inspection you easily take pictures with the mobile phone and send them to the workshop.

In 2021, we started our measurement of Scope 1 and 2. The next step will be to train our staff in energy saving measures in the daily work. In Scope 1, we have included emissions from oil, transport, gas and LPG. Scope 2 includes emissions from purchased electricity and district heating. In Norway, all electricity is from renewable sources, of which 0 are emissions Scope 2. In Sweden and Finland, where electricity and heat are included rent, we have calculated the emissions by an average figure used for 2020.

A photo inspection saves an average of 4 kg of carbon dioxide, which becomes one annual savings of about 1800 kg of carbon dioxide yearly. Our goal is that over 30% of damage inspections should be digital.

We have a policy of zero-tolerance for corruption, bribery and extortion as well as a policy requiring business partners and suppliers to adhere to the Global Compact anti-corruption principles.

We communicate the policies internally using digital as well as analog channels, using f ex posters and meetings.
Suppliers sign the "Werksta Supplier Code of Conduct".
As a complement to the internal reporting routines, there is a whistle-blower policy.
This is to detect and prevent all kinds of irregularities. Through the whistle-blower function, employees and business partners report suspected violations. Information reported by the whistle-blower function is treated confidentially and ensure a safe and efficient handling of the case for the person who selected to use the whistle-blower function.