24TH MARCH, 2021

To our stakeholders:

I am pleased to confirm that LES EAUX MINERALES D'OULMES reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

Sincerely yours,

HAKIM ALAMI

CSR MANAGER

Formalized commitment to non-discrimination and the promotion of equal opportunities between men and women:

* Recruitment procedure
* Charter of good conduct

Reduction of constraints limiting the professional development of women within the company:
* no woman does night work
* a breastfeeding room is set up within the premises
* Identification of the risks of discrimination against women

Equity between M / F in all processes (salary, evaluation, advancement, promotion of potential development, etc.)
* feminization of the workforce
* with equal skills, priority recruitment to women
* Partnership with the OFPPT to train production managers

Commitment of Les Eaux Minérale d´Oulmès fully supports the employment of workers with reduced capacities within its premises:
* with equal skills, priority recruitment for disabled people

Specific policy for people with reduced capacity and vulnerable people:
* signature of a partnership agreement with the Association AMH in the integration of people with reduced mobility in companies
* 6 people with disabilities including a foot amputee are currently recruited

Arrangement of workstations and specific access to the premises for people with reduced capacities:
* This arrangement is made according to the handicap and requires the intervention of the occupational physician, the line manager and the QHSE manager of the site concerned

Mapping in the presence of the occupational physician, QHSE manager and HR manager of the positions that can be occupied by PWD:
* 50 positions have been mapped
* Identification of work that may be detrimental or likely to worsen their condition

Risk analysis by process, activity, area and position was carried out and all the resulting control means were deployed.

Awareness campaigns and training on compliance with health and safety rules, the use of protective equipment and emergency situations

human rights violations due to social practices:
*The company actively seeks information on the general human rights situation in the areas where it operates.
When the company is at risk of being involved in systematic human rights violations due to government or social practices, it seeks to identify solutions through dialogue with other companies, civil society organizations, experts and others. other relevant stakeholders, including, if possible, with the authorities.
The company is careful not to endorse discriminatory restrictions on the right to vote imposed by a state and not to transmit information relating to religious, racial or political affiliations or other characteristics of employees that may be cited by the government to restrict the right to vote. right to vote.

Complicity in a human rights violation:
* Les Eaux Minérale d'Oulmès has established a manual of good conduct principles dealing with offering and granting favors and soliciting and accepting favors. An audit plan.
Les Eaux Minérale d'Oulmès has established a purchasing code of ethics in which the buyer is prohibited from directly or indirectly receiving remuneration or commissions from a company that supplies the company or a competitor. Likewise, it may not be directly or indirectly associated with the activities of a company providing the company or a competitor. The buyer does not have the right to ask a supplier for a benefit of any kind (money, loan, gift, travel, discount, etc.) for himself or for his family and must undertake to refuse it if it is offered by the supplier and immediately inform the management of the company.
The company is committed to preventing harassment in the workplace.
Does the company ensure that the work week is limited to 44 hours? overtime is infrequent and limited; and that workers are provided with reasonable breaks and rest
The company ensures that all employees receive employment contracts before they start working for the company and that the contracts are understood by each employee.
The contracts detail the rights and obligations of each employee, including a clear job description, bonus and compensation systems and reasonable notice periods.
The company offers a living wage allowing workers to meet their basic needs and those of their dependents.
The company ensures that contractors provide workers operating on company premises with official employment status in line with company standards.
The company ensures that workers receive paid leave, sick leave and parental leave in accordance with minimum international standards

Implementation of a health and safety management system is implemented at all LEMO sites in accordance with ISO 45001: 2018 this system is continuously improved and audited annually by an international organization:
* creation of the best possible working conditions in the organization
* identify hazards and put controls in place to manage them
* reduction of workplace accidents
* reduction of occupational diseases
* reduction of associated costs and downtime
* staff motivation with better and safer working conditions
* prove compliance to customers and suppliers

RECOGNITION OF THE RIGHT OF WORKERS TO FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING:
* The company is committed to recognizing the rights of its workers to freedom of association and collective bargaining, including the right to freely form and join independent unions, and this commitment is clearly communicated to all. the employees.
The company recognizes workers 'organizations for collective bargaining purposes and has procedures in place to ensure regular collective bargaining with authorized workers' representatives on all workplace matters.
The company authorizes workers' representatives to access collective agreements, company premises, employees and any other relevant documentation necessary for the performance of their duties.
The company prohibits any discrimination or adverse action against workers' representatives or employees for participating in or refraining from participating in lawful trade union activities.
The company has a committee, with the participation of representatives elected by the employees, which is responsible for the hearing, handling and resolution of disciplinary matters and employee grievances.

Respect freedom of association and the free exercise of the right to organize:
* Les Eaux Minérale d´Oulmès has drawn up a document that defines the organization of social dialogue. Said document specifies the provision to all Staff Representatives of time and a budget allocated to legal expertise in terms of skills development on all the social aspects for which they are responsible (law labor, collective agreements, social coverage, procedure in the event of a dispute, etc.).
Les Eaux Minérale d'Oulmès grants employee representatives access to the advice of one of the law firms working with the company.
Les Eaux Minérale d'Oulmès organizes training to raise the awareness of Staff Representatives on the need for structuring reports and regular monitoring of requests & complaints in the form of action plans specifying responsibilities & deadlines. progress of actions decided at previous staff meetings).
Les Eaux Minérale d´Oulmès made the spokesperson of the Staff Representatives aware of the need to communicate the results of meetings and key points in "Darija - dialectal Arabic". In addition to ensuring the display of these elements there in the dedicated tables.

Grant the right to all employees to freely found or join a trade union:
* Les Eaux Minérale d'Oulmès establishes an equal relationship with the employee representative. Moreover, it is important for the company with a staff representative not to display the hierarchical link.
Les Eaux Minérale d'Oulmès approaches with an approach that is symbolic - which has no value in itself - with the staff representative. So as to let the representatives express their feelings and let them know what not.

Guarantee recruitments within a contractual framework:
* Les Eaux Minérale d´Oulmès has drawn up a document that defines the organization of social dialogue. Said document specifies the provision to all Staff Representatives of time and a budget allocated to legal expertise in terms of skills development on all the social aspects for which they are responsible (law labor, collective agreements, social coverage, procedure in the event of a dispute, etc.).
Les Eaux Minérale d'Oulmès is committed to the elimination of all forms of forced or compulsory labor and refrains from making anyone work in a non-contractual setting.
CDI employment contracts are drawn up in writing and are signed and legalized by both parties. There is no fixed-term contract with Les Eaux Minérale d'Oulmès.
The company Les Eaux Minérale d´Oulmès calls on the work of temporary workers according to the needs of the season, and contracts with the supplier of the temporary workers specifying the reasons justifying the use of temporary workers, the duration of the tasks and the place of their performance.
The use of employees of the temporary body is always made for the performance of non-permanent work called "tasks" after consultation with employee representatives and in cases authorized by the Moroccan labor code.

Ensure compliance with the application of the requirements relating to the national labor code, in particular for the protection of children:
* Les Eaux Minérale d'Oulmès imposes a minimum age of 20 at work and respect for all of its sites and service providers.
Les Eaux Minérale d'Oulmès has established internal regulations, which stipulate a clear ban on any direct or indirect use of child labor under the age of 15 (article 143 of the labor code) within the Mineral Waters of Oulmes. This rule is thus applied at the level of our partners and suppliers with whom we would cease all activity in the event of non-compliance.
Les Eaux Minérale d'Oulmès has established a responsible supplier commitment which specifies the CSR criteria that service providers must comply with in terms of eliminating child labor (within the company and in the supply chain).
Les Eaux Minérale d´Oulmès has included in the contracts and specifications of subcontractors and suppliers the prohibition of child labor as well as the monthly CNSS control provisions.

Promote equal opportunities, diversity, improvement of skills and employability of employees without any form of discrimination:
Promoting equal opportunities within Les Eaux Minérale d'Oulmès society means enabling everyone, regardless of their social origin, nationality, place of birth, religious or philosophical convictions, or their age. , his gender, his sexual orientation, his handicap to be integrated in a respectful way to the values ​​of the Holmarcom group.
2018 saw the recruitment of 2 people from different nationalities of Sub-Saharan Africa. In addition, in 2018, Les Eaux Minérale d'Oulmès signed a partnership agreement with the Association Espoir Maroc, the aim of which is to integrate people with reduced mobility into the various players in the Moroccan economic fabric. Know-how and interpersonal skills are the first order criteria for being able to join Les Eaux Minérale d´Oulmès.
Les Eaux Minérale d´Oulmès has established a specific recruitment procedure to combat all types of discrimination, including consultation with associations such as "handicap Maroc".
Training represents 1.44% of the total payroll for 2018. Les Eaux Minérale d'Oulmès provides for greater diversification and mastery of the skills of its employees.
The company Les Eaux Minérale d´Oulmès will deploy this year "LEMO Academy" which brings together our expert employees who, after having followed the training of trainers, provide professional training allowing the sharing of knowledge and skills.

Number of recorded accidents, including travel accidents with and without stops

Frequency rate (FR) of work accidents

Severity rate (TG) of occupational accidents

Total number of hours of training related to OSH

IMPLEMENTATION OF ISO 14001:2015

Environmental preservation policy:
In an effort to preserve the attributes of nature and to guarantee the purity of the water, the company has established a perimeter of sources in Tarmilat, protecting them from all polluting human activities. This initiative was also accompanied by regular awareness sessions with surrounding populations on the risk of underground pollution linked to the use of pesticides in agriculture.
As part of its principles of environmental protection and pollution prevention, Les Eaux Minérale d'Oulmès regularly assesses its impacts on the environment and strives to minimize them.
To do this, regular monitoring of production processes and environmental supervision systems as well as systematic risk assessments and impact controls of the materials used, products, activities and processes are regularly supervised according to a program. of environmental management.
To ensure sustainable exploitation, the collection of natural mineral water respects the life cycle of the water as well as the rate of renewal of the source. This cycle begins with the rain and snow settling on the Atlas Mountains. The water is then infiltrated into the rocks and thus acquires its unique mineral composition for about ten years. The withdrawals are therefore always lower than what nature offers us each year. The water is thus drawn, without being exhausted.

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Reduction of the water footprint: Improvement of the capture process:
In order to protect water resources, the company has implemented a system that prevents water loss. Thus, in the capture process, 95% of the captured water is used in the filling of the bottles, while 5% is recycled for reuse through a treatment and recycling station. purification. This recycled water is only intended for cleaning machines, floors and common areas.
The water used in the cleaning processes is in turn treated in a second biological treatment plant, to be used in the irrigation of green spaces.
To carry out this process, the company has mobilized a budget of 900 KDh, to build a 150 m3 basin in Tarmilate. The water treated in this station is checked every quarter by a laboratory accredited according to the Moroccan standard for the quality of wastewater intended for irrigation.

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Reduction of water loss:
For a responsible bottler, the challenge is not only to fill bottles, but also to ensure that resources are not wasted in the production process. Les Eaux Minérale d'Oulmès has prioritized reducing the quantity of water used in the bottling process through investment in the renewal of a fleet of new generation machines, allowing the combination of blowing and racking and thus eliminating the step of water loss.
For the year 2019, thanks to the company's investment over the past few years in high-tech machines, it has achieved water savings of more than 500 m3 per day on all sites. , and to reduce its consumption by 10% with the management at the Bouskoura site, which bottles Bahia table water.

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Minimization of electricity consumption:
Les Eaux Minérale d´Oulmès has installed communicating energy meters on the ModBus network. This allows the supervision of electricity consumption by consumption source on all sites, in order to directly control consumption, detect anomalies and carry out the necessary optimizations.
Les Eaux Minérale d´Oulmès began a few years ago to digitize its energy management system. The first phase carried out consisted of integrating digital meters and communicating analyzers on the ModBus network at the TGBT (general low voltage switchboard) level. This infrastructure enabled the company, at each site, to automatically acquire readings and send them back to the manager to analyze and monitor electricity consumption by significant use.
The second digitization phase carried out in 2020-2021 will consist of the implementation of a central supervision software coupled with the company's information system for the automatic calculation of ratios and real-time monitoring of the energy performance of the society. These actions are perfectly in line with the company's approach to constantly seeking and optimizing its energy efficiency.
At the same time, with a view to introducing a clean energy mix, Les Eaux Minérale d'Oulmès initiated in 2019 a partnership project with the Company NAREVA, leader in wind energy production in Morocco, for the supply of renewable energy via the ONEE network. Currently, the connection is unthinkable due to the delay to date of the implementing decree of Law 13-09 in relation to the medium voltage supplied to the company's factories.
However, and in order to honor its societal commitment, the company is studying the possibility of connecting production sites to high voltage in order to be eligible for the purchase of clean energy.

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Reduction of the carbon footprint:
Thanks in particular to heat recovery systems and the installation of low-consumption lighting, each year the company records a reduction in its energy consumption at bottling sites.
As part of the reduction of atmospheric emissions, the company has installed filters to capture pollutants and prevent them from entering the atmosphere.
In order to properly steer the approach to reducing the environmental impact, a baseline for greenhouse gas emissions has been defined. From this base, a progress plan has been put in place to improve performance each year in terms of reducing atmospheric emissions.

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Reduction in the use of fossil-based plastic:
As part of a global approach to reducing its carbon footprint and its impact on the environment, Les Eaux Minérale d'Oulmès has placed eco-design at the heart of its Research & Development strategy, in order to design formats and packaging even more environmentally friendly. After several research and development efforts, the Oulmès Mineral Waters teams have developed new bottles incorporating plastic material of plant origin from sugar cane processing residues, to replace petroleum.
The production of plant-based plastic does not require the use of additional cultivable land, it does not lead to deforestation and does not compete with food crops. This initiative thus enables Oulmès Mineral Waters to set an example in the sector by being the first company to use plant-based plastic.

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Weight reduction of plastic bottles:
Lightening plastic bottles as well as reducing the size of caps and necks is an approach initiated by Les Eaux Minérale d'Oulmès since 2012, thus reducing the consumption of PET and therefore greenhouse gas emissions. Greenhouse. The company expects by the end of 2021 to reduce its consumption of PET by 5,253 tonnes through this project alone. During 2019, the company carried out an eco-conception and design project for bottles of the Bahia table water brand, for the 1.5L, 60cl and 33cl formats with the implementation with a short collar.
This project made it possible to reduce the tonnage of fart by 157 T in a full year, i.e. savings of 134 MWH and 632 TCO2e avoided.
During 2020, the company also applied this eco-design to 33 cl bottles of the Sidi Ali and Aïn Atlas brands. This has generated savings of 498 tonnes of PET and 2,024 TCO2e avoided.
During the year, the company transformed its second 33cl format production line to achieve in 2020 the rate of 100% of Sidi Ali 33 cl short neck bottles, which would ultimately allow savings of 700 tonnes of PET per year and avoid the emission of 2,800 TCO2e.
With these first encouraging results, Oulmès Mineral Waters has started to roll out short necks on all sizes of Sidi Ali and Aïn Atlas bottles. Ultimately, this would allow an additional reduction of 400 tonnes of PET per year and thus reduce emissions by 1,600 TCO2e per year.

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Carbon offset actions:
In order to neutralize the effects of greenhouse gases emanating from its production site, Oulmès Mineral Waters has carried out several projects around Tarmilate in order to plant carob trees and lavender.
Beyond the positive impact of these plantations on the environment, they are highly valued by local associations who can benefit from additional income from the exploitation of these plantations.

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Improvement of rolling stock performance:
Transport is a significant parameter in the activity of Oulmès Mineral Waters. In order to respond to its desire to provide all Moroccans with quality mineral water anywhere in the Kingdom, the company's products must travel all over the national territory to reach the end consumer. Given the carbon footprint generated by the transport activity, the company has renewed 35% of its fleet of trucks owned by itself. The newly acquired trucks are equipped with aerodynamics to reduce fuel consumption, they are equipped with engines to Euro V standards, meeting European standards, thus reducing CO2 emissions.
As part of the maintenance of its fleet of trucks, the company uses only synthetic lubricants which both improve vehicle performance while optimizing fuel consumption, thus reducing CO2 emissions.

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Waste management:
The management of industrial waste is an integral part of the policy and integrated management system of Oulmès Mineral Waters.
The company ensures selective sorting of its waste, so that recyclable or reusable waste is recovered and processed by appropriate and approved partners. Audits are regularly carried out with service providers specializing in recovery or final destruction to guarantee the conditions for recycling and disposal of waste in accordance with Moroccan regulations in force.
In 2019, the company generated 1,082 tonnes of non-hazardous waste. All of this waste has been recycled by specialized service providers.
So-called hazardous waste amounted to 8.96 tonnes. They have, in accordance with the legislation in force, been removed by specialized service providers accredited by the public authorities for treatment in approved channels with environmental acceptability.

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Eco-Driving: more performance and safety:
Driving behavior has a strong impact on the safety of road users, on fuel consumption and on air pollution.
As part of its safety policy vis-à-vis its employees and partner service providers and its policy of reducing its emissions, Les Eaux Minérale d'Oulmès has developed a training plan specially designed for its truck drivers, in order to encourage them to adopt eco-driving reflexes.

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Embedded technology at the service of the environment:
The company's entire fleet of trucks, as well as that of its transport partners, are now equipped with on-board technology devices.
Thanks to this device, logistics teams can optimize transport flows and remotely control fuel consumption resulting from the behavior adopted by drivers.

Code of conduct
Contract with suppliers

The Oulmès Mineral Water Company has a code of conduct which governs the rules of behavior to be followed by all employees in the course of their professional activities. This code of conduct also governs relations between the company, its employees and its partners and suppliers.
It covers several aspects including respect for laws and regulations, conflicts of interest, the fight against corruption, respect for healthy and fair competition, respect for confidentiality, respect for human rights. , respect for freedom of association, the fight against child labor, non-discrimination, the fight against harassment at work, as well as a gifts and hospitality policy.
Through the adoption of this code of good conduct, Les Eaux Minérale aims to have it applied by its partners and suppliers and to help establish a responsible approach at the level of the fabric of the companies with which the company operates.

The Chairman and CEO of Les Eaux Minérale d'Oulmès has stated that the company will not engage in corruption at any time, in any form.
It is the policy of Oulmès Mineral Waters to reject corruption and to require all directors, officers and workers to behave ethically and in accordance with the law.
Les Eaux Minérale d´Oulmès' anti-corruption policy outlines how to handle requests for facilitation payments, give and receive gifts, engage in sponsorships, make political contributions and how to lobby responsibly.
Les Eaux Minérale d'Oulmès has established a code of conduct and ethics for sellers in order to market the products manufactured by the company to existing and potential customers. He is called upon to convey the best image of the company through his behavior, presentation and honesty, as well as through his punctuality.
The company has established a charter of good conduct for the supply chain department. The main rules of the charter are (1) rules relating to conflicts of interest, (2) rules relating to gifts and favors, (3) rules relating to the adequate processing of internal information, (4) rules relating to diversity, equal opportunities and tolerance (Non –discrimination), (5) rules relating to respect for fairness and working conditions, (6) rules relating to laws in force and company directives, (7) rule relating to the integrity and sincerity of information and the rules relating to the protection of confidential information, (8) intellectual property and proprietary information belonging to third parties.
The company has established a code of ethics and professional conduct for the internal audit department. The purpose of the internal audit department's code of ethics is to promote a culture of ethics internally. To this end, it sets out the fundamental principles to be respected and the rules of conduct describing the standards of behavior expected of Internal Auditors (Integrity, Objectivity, Confidentiality and Competence)

Commitment to prevent corruption risks

Risk mapping