February 13th, 2021

To our stakeholders:

I am pleased to confirm that Attentia reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

Due to the impact of Covid-19, progress wasn't always like we would have wanted. The COP for 2020 is thus generally a copy of the COP of 2019.

Sincerely yours,

Carine Huysveld
Managing Partner

We require our business partners and suppliers to adhere to the Global Compact principles on Human Rights. The Global Compact Principles are added to our supplier contracts, which have to be signed by every new supplier. Current contracts are being renewed to contain the Global Compact Principles.

We have an ongoing project to support Amar vzw an organization that helps less fortunate children in India to get a basic eduction. By building schools and training teachers children can get the support they need to learn and play.

This year we also decided to again support the Amar project in India.

We train our employees on Human Rights and raise awareness on the subject in the company. Through these two charity projects our employees are being made aware on the importance of education for children.

Our HR and procurement department is being made responsible for the protection of Human Rights within the company.

From the two organizations “Amar” and “Wereld Missie Hulp” we receive updates on the progress of the projects documented by pictures.

We are a company with wellbeing as one of our core competences, so we have many policies, data and reporting on the health and wellbeing in place, not only for our own employees but also for many of our clients. Furthermore we have written policies in place that clearly state employee rights and responsibilities and their compensation and benefits.

We require our business partners and suppliers to adhere to the Global Compact principles on Human Rights. The Global Compact Principles are added to our supplier contracts, which have to be signed by every new supplier. Current contracts are being renewed to contain the Global Compact Principles.

We have policies in place so that the safety and health of our employees is ensured, such as the installment of a prevention policy and advisory. All our employees are eligible to participate in fit check-ups where their personal health is being monitored.

Our code of conduct describes how we prevent discrimination of all kinds and ensure that all our employees get comparable pay for comparable work. Attentia shall not discriminate against any employee for any reason such as age, race, gender, sexual orientation, marital status, religious belief, national extraction or disability.

Many of the collective bargaining agreements signed in the group’s different business units addressed occupational equality between men and women.

We inform our employees through our integrated Platform Dots fe about their flexible remuneration plan so they can optimize their net salary, changes are confirmed in addendum to their employment contract they can e-sign.

This ensures a transparent communication and gives the opportunity to our employees to optimize in a positive way their salaries.

Periodic reviews of senior management are in place.

We require our business partners and suppliers to adhere to the Global Compact principles on Human Rights. The Global Compact Principles are added to our supplier contracts, which have to be signed by every new supplier.

Current contracts are being renewed to contain the Global Compact Principles.

Reducing our environmental footprint will be on of our challenges in 2021-2022.

We are raising awareness of our employees on environmental protection and will be working out new initiatives on this subject. All new policies will incorporate environmental protection. Our new car policy for example will greatly reduce the emission of CO gasses in the environment.

We are already making many efforts to move to a complete digital company. Complete digitalization of HR process in Attentia and our clients is one of key strategies.

Our Document Management solution ensures that as well Attentia as our customers deal a lot of administration in a paperless way.

The e-sign feature in addition allows us and our customers not having to print official documents only to ensure signature this is done in a digital way.

Periodic reviews our senior management are in place.

However specific policies on the protection of the environment are currently still a work in progress. We want to make sure to take the right actions, so that new policies and initiatives really make a difference.

We require our business partners and suppliers to adhere to the Global Compact principles on Human Rights. The Global Compact Principles are added to our supplier contracts, which have to be signed by every new supplier.

Current contracts are being renewed to contain the Global Compact Principles.

A protocol to guide staff in situations where they are confronted with extortion or bribery is in place, however extortion or bribery is very uncommon in our country and sector of business. Attentia is a local company and only provides services in the territory of Belgium.

A zero tolerance on bribery and extortion is in place.

A zero tolerance on bribery and extortion is in place, of which all our employees are being made aware of. Attentia will not condone any violation of the law, dishonesty or unethical business dealing by any employee, including any payment for, or other participation in, any illegal act such as bribery, fraud, theft or money-laundering.

Periodic reviews of senior management are in place.