Communication on Progress

Communication on Progress

Participant
Published
  • 14-Aug-2018
Time period
  • August 2018  –  August 2019
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer

  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • 6 August 2018

    I am pleased to confirm that DTC World Corporation Pte Ltd reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

    In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

    Sincerely yours,
    Mr Cheng Song Chua,
    CEO

Human Rights
  • Assessment, policy and goals

  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • Human resource forms an integral part of our operations, including staff at our office and labour employed by our suppliers for the production of our goods.
    DTC World Corporation Pte Ltd respects the rights of all staff in our office, our stance as stated clearly in our Labor and Human Rights Policy (including the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption).

    The company's Labor and Human Rights Policy is communicated to all staff at DTC World.

    Our suppliers are required to adhere to the Supplier Code of Conduct, whereby they are expected to uphold DTC World's policies concerning Human Rights and Labor Policies. All suppliers are expected to conduct their businesses in socially responsible manner. Suppliers have to acknowledge on the Supplier Code of Conduct and Supplier's Declaration forms, before commencing any business relationship with DTC World.

    We have a Sustainable Procurement Policy, which sets expectations for key business partners and suppliers to operate with Respect of Human Rights, Fair Business Practices, Environmental Standards and Product Quality.

  • Implementation

  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • All staff at DTC World Corporation Pte Ltd are aware of the company's Labor and Human Rights Policy. Sharing sessions of the policy and Ethical Trade Index (ETI) Base Code are documented.

    A suggestion box is also available in the office premise for staff to input suggestions.

    A whistle-blowing channel has been established for staff and the public to report on any violations.

    The top management is responsible of ensuring that the Labor and Human Rights Policy is enforced within the organisation and among our suppliers.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates performance.

  • Our policies have been audited by Sedex in July - August 2018.
    Our company is Ecovadis certified - Silver award. This certification (in areas Environment, Labor Practice, Sustainable Procurement, Fair Business Practices) has to be conducted and renewed every year, whereby we are required to submit all our policies for verification. Thus, there are yearly reviews on our performance in Labor and Human Rights.

    There is a annual staff survey conducted to collect feedback from our staff.

Labour
  • Assessment, policy and goals

  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • Human resource forms an integral part of our operations, including staff at our office and labour employed by our suppliers for the production of our goods.
    DTC World Corporation Pte Ltd respects the rights of all staff in our office, our stance as stated clearly in our Labor and Human Rights Policy (including of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption).

    The company's Labor and Human Rights Policy is communicated to all staff at DTC World.

    Our suppliers are required to adhere to the Supplier Code of Conduct, whereby they are expected to uphold DTC's policies concerning Human Rights and Labor Policies. All suppliers are expected to conduct their businesses in socially responsible manner. Suppliers have to acknowledge on the Supplier Code of Conduct and Supplier's Declaration forms, before commencing any business relationship with DTC World.

    We have a Sustainable Procurement Policy, which sets expectations for key business partners and suppliers to operate with Respect of Human Rights, Fair Business Practices, Environmental Standards and Product Quality.

  • Implementation

  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • All staff at DTC World Corporation Pte Ltd are aware of the company's Labor and Human Rights Policy. Sharing sessions of the policy and Ethical Trade Index (ETI) Base Code are documented.

    A suggestion box is also available in the office premise for staff to input suggestions.

    A whistle-blowing channel has been established for staff and the public to report on any violations.

    The top management is responsible of ensuring that the Labor and Human Rights Policy is enforced within the organisation and among our suppliers.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates performance.

  • DTC World Corporation Pte Ltd has attained BizSafe Level 3 certification, which certified that we place emphasis on providing a safe & healthy working environment for our staff.

    Our company has been audited by Sedex under the SMETA 4-Pillar Audit: Labour Standards, Health & Safety, Environment, and Business Ethics.

    Our company is Ecovadis certified - Silver award. This certification (in areas Environment, Labor Practice, Sustainable Procurement, Fair Business Practices) has to be conducted and renewed every year, whereby we are required to submit all our policies for verification. Thus, there are yearly reviews on our performance in Labor and Human Rights.

    Demographics of employees:
    - 41% Male, 59% Female

    We have a disciplinary procedure in place, listing down the steps to be undertaken when any violation is reported. Investigations will be conducted first before any disciplinary action is taken.

Environment
  • Assessment, policy and goals

  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • Risk Assessment on Environmental Impacts is conducted on our company operations. Actions to mitigate the adverse environmental impacts is undertaken to ensure minimal adverse impact on the environment.

    DTC World has an Environment Policy, which lists down our framework for managing our direct and indirect environmental impacts. This policy is communicated to all staff at DTC World.

    In the Supplier Code of Conduct that our suppliers are required to adhere to, standards relating to the Environment is also listed in the Supplier Code of Conduct.

    We have a Sustainable Procurement Policy, which sets expectations for key business partners and suppliers to operate with Respect of Human Rights, Fair Business Practices, Environmental Standards and Product Quality.

  • Implementation

  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • All staff at DTC World have attended training session on the company's environmental policies. Tips on saving water, electricity, paper and recycling are also shared with the staff, with posters affixed on the company's notice boards as constant reminders.

    Initiatives & Activities undertaken:
    -Recycle Bins are available in the office, encouraging DTC staff to recycle items instead of throwing them away.
    -E-waste are disposed of at designated e-waste collection points in Singapore.
    -Delivery routes are planned in advance to maximize efficiency of fuel usage by our logistics personnel.
    -Usage of energy-efficient appliances in our company,
    -Recommendation of sustainable / recyclable products to our customers

  • Measurement of outcomes

  • Description of how the company monitors and evaluates environmental performance.

  • A suggestion box is also available in the office premise for staff to input suggestions.
    A whistle-blowing channel has been established for staff and the public to report on any violations.

    We have a disciplinary procedure in place, listing down the steps to be undertaken when any violation is reported. Investigations will be conducted first before any disciplinary action is taken.

    Our company has been audited by Sedex under the SMETA 4-Pillar Audit: Labour Standards, Health & Safety, Environment, and Business Ethics.

    Our company is Ecovadis certified - Silver award. This certification (in areas Environment, Labor Practice, Sustainable Procurement, Fair Business Practices) has to be conducted and renewed every year, whereby we are required to submit all our policies for verification. Thus, there are yearly reviews on our performance in Environment.

Anti-Corruption
  • Assessment, policy and goals

  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • Risk Assessment on Anti-Corruption & Anti-Bribery have been conducted on our business processes. Actions to prevent corruption & bribery are undertaken to ensure that there is no occurrence of corruption & bribery within our business dealings.

    DTC World Corporation Pte Ltd has in-place a Business Ethics Policy, that states our "Zero tolerance" attitude towards bribery and corruption and requires all new employees to sign below the Code of Business Conduct to show that they have fully understand and are willing to commit to the Code. There is a Gift Declaration Form, whereby if any of our suppliers give any gifts to our DTC staff, the staff has to declare the gifts, and share it among all staff. All staff has been told that if they encounter any situation that violates our Business Ethnics Policy, they should always approach the in-charge for advice.

    Our suppliers are required to adhere to the Supplier Code of Conduct, whereby they are expected to uphold DTC's policies concerning Business Ethics. Suppliers have to acknowledge on the Supplier Code of Conduct and Supplier's Declaration forms, before commencing any business relationship with DTC World.

    Whistle-blowing procedure is available, for any staff or the public to report violations to the company management.

  • Implementation

  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • Training has been conducted in the company, to inform all staff on our Business Ethics Policy. There have been sharings on examples on unethical business dealings, and how the staff should react in those situations.

    A suggestion box is available in the office premise for staff to report violations.
    A whistle-blowing channel has been established for staff and the public to report on any violations.

    The top management is responsible of ensuring that the Ethical Business Policy is enforced within the organisation and among our suppliers.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates anti-corruption performance.

  • Our company has been audited by Sedex under the SMETA 4-Pillar Audit: Labour Standards, Health & Safety, Environment, and Business Ethics.

    Our company is Ecovadis certified - Silver award. This certification (in areas Environment, Labor Practice, Sustainable Procurement, Fair Business Practices) has to be conducted and renewed every year, whereby we are required to submit all our policies for verification. Thus, there are yearly reviews on our performance in Business Ethics.