COMMUNICATION ON PROGRESS (COP) LETTER JULY 2018
LETTER OF COMMITMENT PRESENTED BY MANAGING DIRECTOR AND CHAIRMAN, NASSER GHANDOUR

It is my pleasure to submit METS ENERGY’s annual Communication on Progress report on our adherence to the Ten Principles of the United Nations and its Four Pillars, Human Rights, Labor, Environment and Anti-Corruption. We have for the third consecutive year worked in support of the Ten Principles and will continue to support and enforce new policies inspired by them.

METS ENERGY is a still growing company, striving and working to remain respectful of human rights, its employees, and all associated with it, an objective made achievable by the UNGC’s Pillars, and operating justly, and with humility.

It is a privilege for us to share our efforts and improvements with the UNGC, with hopes that it will shed light on the transparency of METS ENERGY’s operations and set an example of what it is to be a responsible manufacturer socially and internally.

Best Regards,

Nasser Ghandour
MD, Chairman

 METS ENERGY does not accept any form of human rights violations. It is clearly stated in our Employee Hand Book, and we will always advocate the same to our customers and suppliers.
We also very clearly define every employees job in order for them to understand here their responsibilities lie, preventing anyone overworking, when needed, without compensation.
In addition, the support of our legal office and Human Resource Department is used to enforce the protection of human rights, a process effectively repeated day to day by checking with all employees, ensuring their welfare and comfort.
METS ENERGY also prioritizes innovation through creating cost effective products for developing communities, assisting them and alleviating their suffering.

It is explicitly stated in our Employee Hand Book that METS ENERGY has a ZERO tolerance for any human rights violations, and that the reprimand will not not be taken lightly whatsoever. We also advocate the same values to all of our customers and suppliers.

We assigned the responsibility of the senior managers in the company to ensure the comfort of the employees in their respective departments. This is achieved with the suggestion boxes outside the HR department, the managing director’s office, and the factory for all employees to use.

 In the case where we have a breach in human rights, the person responsible will be immediately sent to the HR department head, who will place an investigation to identify the breach of contract and why it took place. With careful consideration, the appropriate repercussions will take place.

METS ENERGY has assigned the responsibility of ensuring the comfort of the employees in their respective departments to the senior managers in the company. This is achieved with the suggestion boxes outside the HR department, the managing director’s office, and the factory for all employees to use.

METS ENERGY is always being pushed forward towards success, due to our 500+ hard working employees, leading us to create an environment where success is promoted, with rewards used as incentive. Such rewards are mainly derived from our human capital, which allowed us to expand our network in 13 different countries, promoting diversity of nationalities and ethnicity, as well as gender; METS ENERGY’s male and female employees are almost equal.
In addition, we keep track of our employees’ improvement and growth through quarterly reports and tests taken by each employee, also helping identify their strengths and weaknesses, which proves effective when it comes to allocating bonuses.

METS ENERGY’s employees are also expected to know all the rules and their rights given to them in our Employee Hand Book. Any breach in the rules will be dealt with through careful investigation by the head of the HR department, and an appropriate punishment.

 We strive to make sure that METS ENERGY is a healthy and safe environment for everyone in the vicinity, whether it be an employee, customer, or visitor of the factory. We take all the precautionary steps to meet this responsibility, such as adhering to the safety regulations and government standards and implementing evacuation training in the cases of fires and other foreseeable issues to protect the staff and their wellbeing while at METS ENERGY.

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METS ENERGY's employees are trained and expected to adhere to the UNGC's pillars, and are expected to adhere to the labor standards at our company.

We also have a zero tolerance for child labor and we support the elimination of all types of forced compulsory labor and enforce this through a screening process verifying that the job applicant is qualified and within the legal working age, ensuring the mental and physical safety of the employee.

METS ENERGY is always being pushed forward towards success, due to our 500+ hard working employees, leading us to create an environment where success is promoted, with rewards used as incentive. Such rewards are mainly derived from our human capital, which allowed us to expand our network in 13 different countries, promoting diversity of nationalities and ethnicity, as well as gender; METS ENERGY’s male and female employees are almost equal.
We also have special external audits whose sole purpose are to make sure that no unlawful acts are being made in the company by any of its employees including the department heads, and in the case where a violation has been identified, the person or persons will be placed under investigation held by the HR department, and the appropriate measures will be taken. whether it be a black spot in the culprits company or expulsion from the company.

 METS ENERY is aware of our increase in business activities and industrialization’s effect on environmental deterioration, and that is why we continuously attempt to minimize our impacts on the environment through power and water usage and try to reduce it as much as possible. By having all staff make sure all air conditioning units, lights, and other machinery is off when not in use, we managed to decrease the amount of energy that METS ENERGY uses by 15%, as well as our water usage, which is tracked and recorded monthly, then stored for further reference. It is also made sure that all factory employees handle and store all tools and equipment with caution, preventing any accidents either harmful to the environment or any of our staff members. In addition, recycling bins are placed throughout the offices and factory floor and collected on a weekly basis.

 Along with the measures taken mentioned above, METS ENERGY also takes initiative to add environmentally friendly technology, such as solar panels and wind turbines, which power up 85% of our offices, decreasing our carbon emissions.

By having all staff make sure all air conditioning units, lights, and other machinery is off when not in use, we managed to decrease the amount of energy that METS ENERGY uses by 15%, as well as our water usage, which is tracked and recorded monthly, then stored for further reference. It is also made sure that all factory employees handle and store all tools and equipment with caution, preventing any accidents either harmful to the environment or any of our staff members.
Along with the measures taken mentioned above, METS ENERGY also takes initiative to add environmentally friendly technology, such as solar panels and wind turbines, which power up 85% of our offices, decreasing our carbon emissions.

The senior managers of their respective departments are in charge of making sure that we minimize the use of resources such as electricity and water, and have added a small green space on METS ENERGY's roof.

 METS ENERGY values its candor with its dealings and adopts the four pillars of corporate governance: Transparency, Accountability, and Security. practices when it comes to this delicate topic. METS ENERGY has a ZERO tolerance for any form of corruption, extortion and bribery. Our staff has been thoroughly trained on policies covering corruption, bribery and coercion/conflicts of interest and how to report any improper business and behavior. We also have special external audits whose sole purpose are to make sure that no unlawful acts are being made in the company by any of its employees including the department heads.

 If we have a case where an employee was partaking in any bribery or an incident involving corruption and a breach of contract then the employee will be handed over to the HR department where a full investigation will take place and the department manager will be immediately involved and the proper penalty will be handed out whether it be a black spot in the culprit’s profile or expulsion from the company. In certain severe cases we have the company lawyer involved and a legal case could possibly be opened.

We also have special external audits whose sole purpose are to make sure that no unlawful acts are being made in the company by any of its employees including the department heads.