Communication on Progress

  • 15-May-2018
Time period
  • May 2017  –  May 2018
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
  • Statement of continued support by the Chief Executive Officer
  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • I’m pleased to confirm that CESO- Development Consultants (formally registered as CESO CI Internacional) reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.
    CESO is a consulting company focused on the social merit of its projects. In order to achieve this goal we lay our activity in two pillars.
    First and foremost, the internal pillar has been built around strict respect of human rights and particularly in the elimination of all forms of discrimination. CESO is committed in the protection of all its employees, corresponding salaries and fringes benefits in a time most of our competitors are laying-off staff and decreasing salaries. We implemented active measures to support our employees facing complex family situations, giving them time to support sick family members. We actively protect motherhood in our company through different measures among them financial ones. Security in the workplace is also a major concern, being our company regularly audited by an external company to confirm our compliance to the legislation in force.
    The external pillar is based on a strict selection of our suppliers, which have to comply with the principles we follow. On the other hand, in the design of our projects we’re always focused on the social merit of the interventions, particularly through active measures aimed at promoting real transfer of know-how and local capacity building.
    Thus, the principles of the Global Compact are in the DNA of our company and are a reference to follow.

    António Santos
    Member of the Board

Human Rights
  • Assessment, policy and goals
  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • Assessment, Policy and Goals
    Respect for the human rights principles is in the core of our activity, this being confirmed through two written commitments:
    The Company’s Human Resources Policy - which is based on the principles of Equity, Merit, Creativity, Transparency and Humanism with a view to design professional careers that serve not only the company interests but also the personal and professional goals of our employees.
    ISO 9001 – our company is certified, in Portugal and in the UK, by Bureau Veritas according to the international standard ISO 9001-2008. The human resources process is in the core of our quality management system and guaranteed protection of human rights principles.
    Continued support to the promotion of the social merit of our intervention is a major goal for CESO. In the short-term we plan to promote specific measure to favor the protection of our staff facing complex family situation, particularly in the cases of serious sickness. We believe this is an important initiative, particularly in a moment of crises of the Social Welfare State where families are more vulnerable and exposed to the lack of protection.

  • Implementation
  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • Implementation
    Being a company that by definition complies with the human rights principles (being ISO 9001 certified, having as main clients the European Commission and the United Nations System who required full compliance with these principles), we focus our attention on the protection of our employees. Two main actions were implemented recently:
    Family Assistance – we provide flexible labour regime, without any loss of benefits, to our employees that need to assist family members in sickness.
    Promotion of Motherhood – we consider maternity and paternity an important moment in the life our employees. The company pays a bonus of EURO 1.000 per child born to the mothers and fathers that work at CESO.
    Health Insurance - Recently CESO improved the terms and conditions on the private health insurance

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • No answer provided.
  • Assessment, policy and goals
  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • As already stated, CESO has a written human resources policy that fully protects the freedom of association and the right to collective bargain which are legally recognised rights in Portugal. The same applies to the elimination of all forms of forced and compulsory labour and child labour.
    Our focus has been on the elimination of discrimination in respect of employment and occupation. In these areas we reinforced our measure in what concerns the protection of mother and fatherhood and the assistance to family members, as already stated.

  • Implementation
  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • Besides the active measures to promote mother and fatherhood and promote assistance to family members, namely through the provision of a support value to employees with children at school age, we are particularly committed to protect health and safety of our employees being our company audited by and external entity - CentralMed - that confirms our compliance with national and international standards. This entity also verifies the conformity of the company's facilities in what concerns hygiene and safety.
    We’ve improved the health insurance conditions for employees by expanding the coverage in disease assistance.
    To promote physical and psychological well-being of the employees, the company provides regular access to a gymnasium located near the facilities by sharing the inscription costs and monthly fees.
    Concerning the consultation with employees, the company implemented a new body, Executive Commission, where the four Departments are represented (Technical, Financial, Commercial and Administrative). This Executive Commission is consulted for all relevant aspects connected with the daily management of the company.
    In order to contribute to the integration of our employees and to the sharing of the core values of the company, we are therefore promoting training in different fields of expertise, such as:
    Information technologies;
    Internal processes;
    Themes of Specialization;
    General Training Actions.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • In more than 4 decades of history, CESO has no track record with incidents of violations of labour principles or legal cases, rulings fines or other relevant violations of labour principles.
    CESO has, as a core value, a commitment to provide high quality services and this determines the way we work. For this we have developed tools to ensure an adequate understanding of our client’s needs, adapt our activity to match their expectations and assess their degree of satisfaction.
    All this is integrated into our quality management system, which involves all business processes, to ensure that the acquisition, administration and management of each project is optimized to deliver its results in a efficient and effective way, hence producing positive impacts.
    The outputs produced by our experts are submitted to careful analysis, to guarantee that the final products are technically rigorous and able to exceed our customer’s expectations.
    CESO´s quality management system is certified by Bureau Veritas according to standard ISO 9001 and has the following quality policy:

    The Quality Management System adoption is a strategic decision of CESO CI Internacional that allows it to continuously improve its performance.
    Thus, Management undertakes to fulfil with applicable requirements and continuous improvement of its Quality Management System and to be responsible for its effectiveness, taking into account the needs and expectations of customers and all relevant stakeholders, as well as the statutory and regulatory requirements applicable to its products and services.

    Its Quality Policy is based on the following principles, in line with the defined strategic orientation:
    To satisfy the explicit and implicit requirements of the financing entities in its specifications and the fulfillment of the contractual obligations for the satisfaction of these and the clients;
    Provide consultants and employees with the necessary means for the proper performance of their duties;
    Commit and hold employees accountable in achieving the quality and development objectives of the company in order to improve the results of the processes of realization of products and services and the penetration of the company in current and new markets;
    Select qualified suppliers of tangible and intangible goods and control their supplies to achieve the defined quality level and the company sustainability;
    Establish partnerships for the realization of products and services in order to enhance the defined strategy.
    Whenever necessary, and with a view to continuous improvement, the Quality Policy will be reviewed and updated.
    The Quality Policy provides for the establishment and revision of the Quality Objectives and is communicated and made available to all those interested in the success of CESO CI Internacional.

  • Assessment, policy and goals
  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • CESO supports a precautionary approach to environmental challenges and encourages the diffusion of environmental friendly technologies.
    The footprint and impact of our company is relatively modest. Still, we’re committed to make it even more sustainable and do plan to implement in the next year some specific measures:
    100% recycled paper – on our activity consumes significant amounts of paper. We’ve reducing significantly the paper used in our activity and do plan to use only recycled papers.
    Carbon Emissions – our activity requires hundreds of air travels each year. We’re studying the possibility of compensation of the carbon emissions, through voluntary mechanisms, of our flight travels and incorporate them in our budgets.

  • Implementation
  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • We implemented a system to separate and recycle waste and actively promoted it near our staff. We already replace the supply of plastic bottles of water for water machines that both use much less plastic and recycle the waste.
    We have also renovated our office and installed a new lighting system using LED lamps. This change ensures greater energy savings for the company and better environmental quality for your employees. In order to increase energy efficiency and environmental quality, CESO renewed all the windows frames in the office and placed PVC new supports with double glazing that provides better thermal and acoustic insulation.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates environmental performance.

  • The elimination of plastic bottles of water represented more than one thousand of plastic bottles per year acquired by our company.

  • Assessment, policy and goals
  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • CESO supports the UN Convention Against Corruption. Corruption and bribery in our industry do exist and we feel that these practices not only compromise the social merit of development aid but also undermine the efforts of the large majority of transparent agents working in this area. Thus, not only we promote and support these measures as we do intend to ask our suppliers to adhere to the same principles.
    On the other hand, being a company with a certified quality management system we make sure that all employees, partners, business associates and contractors haven’t been involved in any corruption activities. Any suspicion of involvement in corruption or fraudulent activities must be reported to the Board.

  • Implementation
  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • The Board is directly responsible for the anti-corruption policy of the company. New employees receive specific training on fraudulent situations.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates anti-corruption performance.

  • n more than 4 decades of history, CESO has no track record with incidents of corruption or bribery.