Communication on Progress

Communication on Progress

Participant
Published
  • 03-Sep-2013
Time period
  • September 2012  –  August 2013
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer

  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • 08.29.2013

    To our stake holders:

    I am pleased to confirm that JSC “NC “KTZh”, reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.
    In this annual Communication on Progress, we describe our actions in years 2012-2013 to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to declare membership of the Global Compact in our internet page and share this information with our stakeholders using our primary channels of communication.

    Sincerely yours,

    A. Mamin
    President of JSC “National Company “Kazakhstan Temir Zholi

Human Rights
  • Assessment, policy and goals

  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • In JSC “National Company “Kazakhstan Temir Zholi" we support the Universal Decloration of Human rights. Furthermore, we have developed a number of major principles and core values that highlight our company's position towards the Universal Decloration of Human rights. The company has produced such documents as: The Corporate Ideology and Philosophy, The Code of Ethics and number of other documents and policies to adhere to the Decloration of Human Rights.

  • Implementation

  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • In JSC “National Company “Kazakhstan Temir Zholi" we have set up a special services for company's employees, costumers and also third parties. Such services include: hotline +7 7172 60 40 70, and help service +7 7172 93 0113.
    Also, our Company has created bases for: Pensioners’ care, Housing policy, Care for children, Youth policy, Sanatorium wellness, Sport mass work, sport and recreation activities.
    Moreover, the Company annually approves a scheduled time for costumers and third parties to accept their complaints on services they are not setisfied with and other matters they think Company should be improved on.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates performance.

  • JSC “National Company “Kazakhstan Temir Zholi" has been OHSAS 18001:2007 assessed and certified, and adheres to all requirements regarding this certification. The Company is a subject of regular internal and external audits ensuring that the requirements are continuously obeyed to.

Labour
  • Assessment, policy and goals

  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • JSC “National Company “Kazakhstan Temir Zholi" is OHSAS 18001:2007 certified.
    The Company does have a written social policy with focus on having the best work invirement possible for our employees.
    Specific character of rail transport functioning, presence of population aggregates – stations, halts, high number of personnel – have always required enterprises operating in this sphere to be particularly socially responsible. Therefore, corporate attention to personality, a constant study of workers’ social security, preservation and development of human capacity are traditional areas of rail transport social policies.

  • Implementation

  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • The working conditions of railwaymen are accompanied with a number of adverse factors such as: significant physical, psychological and emotional overloads, itinerant nature of work as well as the amount of time spent outside. All of the above, obviously, is a major risk factor for the development of a number of diseases of respiratory, cardio-vascular, digestive, musculoskeletal systems, professional intoxications. One of the main methods to prevent these diseases as well as their exacerbation is sanatorium-and-spa treatment for railwaymen. Every year the group of company of joint-stock company “National company “Kazakhstan temir zholy” takes health improvement measures for more than 8 400 workers and retirees living in different regions of Kazakhstan.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates performance.

  • As previously mentioned, the Company is internally and externally audited on regular bases on its work environment .
    We constantly monitor and keep track of all accidents and fatalities and make sure all subsequent measures are taken in order to privent any future possibilities for staff, customers, third parties or animals to get hurt or injured.

Environment
  • Assessment, policy and goals

  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • Being ISO 14001:2004, ISO 9001:2008 assessed and certified, JSC “National Company “Kazakhstan Temir Zholi" has always had environmentally friendly approach to operate and run buissiness.The Company acts in a full accordance with national laws on environment , and also international laws, that have been ratified by Republic of Kazakhstan in that regard.

  • Implementation

  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • JSC “National Company “Kazakhstan Temir Zholi" offers a corporate health insurance package for its employees and their families.
    With a help of Company's program "Improvement of environment through energy saving for years 2013-2020" we're reducing emission of greenhouse gases while providing railway services.
    There are also special rules applied to the carriage of hazardous matirials by freight railway companies.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates environmental performance.

  • The Company has launched a program called "Improvement of environment through energy saving for years 2013-2020", which will help reduce sources of greenhouse gas emission and removals associated with company's activities.

Anti-Corruption
  • Assessment, policy and goals

  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • Being a monopolist company, JSC “National Company “Kazakhstan Temir Zholi" operates its services in full compliance with Natural monopoly law, Railway law and other relative laws and regulations of Republic of Kazakhstan.
    Therefore, every potential client has an equal right to access the railroad and must not be discriminated against.
    Similar principles are also supported and reflected in EU Railway Directive 2001/14/EU of February 26, 2001.

  • Implementation

  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • In order to fight the corruption and its elements, the Company has a spicific unit called "The Council on measures against Corruption" the purpose of which is , among other things, to monitor all the cases of corruption, to coordinate actions against corruption in subsidiary companies of JSC "NC "Kazakhstan Temir Zholi",to prepare recommendations for establishing systematic measures against corruption, ect.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates anti-corruption performance.

  • JSC “National Company “Kazakhstan Temir Zholi" has approved a document "The Policy to protect employee(s), which reported information on the cases of corruption or its elements".
    This document establishes as fallows: no retaliation shall be taken against any employee who reports any suspected violation while acting in good faith. Supervisors or other employees who retaliate against any other employee in violation of this policy are subject to disciplinary action up to and including termination.
    There is also a hotline, that could be used to report:+7 7172 60 40 70