20, March 2012

To our stakeholders,

I am pleased to reiterate the commitment of Cargills (Ceylon) PLC to support the Ten Principles of the United Nations Global Compact with respect to Human Rights, Labour, Environment and Anti-Corruption. With this communication we wish to describe how Cargills has advanced these principles within its sphere of influence. We have demonstrated herewith how Cargills has made Global Compact and its principles an integral part of day to day business strategy and company culture. We also engage in collaborative projects which advance the broader development goals of the United Nations.

We also commit to share this information through clear and transparent statement to all stakeholders and the general public.

Thanking you,

Yours Sincerely,

V. RANJIT PAGE
DEPUTY CHAIRMAN/CHIEF EXECUTIVE OFFICER

Cargills as per its corporate policy and corporate code of conduct is an equal opportunity player and overtly states that it tolerates no discrimination on the basis of gender, disability, race, religion, marital status etc. This is evident in the employee profile of the organization and in its business relationships. Cargills is committed to creating an equitable business environment as stated in the Company HR and Administrative Policy document which is circulated among all employees and stakeholders.

Moreover the Company is committed to ensuring that its business practices are in line with the global principles of Human Rights. It also conducts supplier audits and ratings to ensuring human rights violations are not permitted within its supply chain. Cargills also directly reaches smallholder suppliers and small scale entrepreneurs to minimize opportunities for violation.

Cargills also directly partners marginalized communities and groups towards social and economic empowerment.

- Company is presently revising its corporate Human Resources policy to further strengthen its commitment to Human Rights

- Supplier evaluation system in the parameters of quality, quantity, timely delivery and working environment. On that a formula is used to rate the supplier. The company QA team follows up to ensure all suppliers meet the set bechmarks. The rating reports are discussions and evaluavted at monthly management reviews. Suppliers who meet other criteria but fail to provide safe and respectable working environments, those who violate HR and labour laws are eliminated from the supplier list.

- Companywide grievance handling procedure and open-door communication policy

- Working directly with our partners to overcome challenges, providing knowledge and resources to help them succeed
Our focus on rural development involves our direct investment in and engagement with the agriculture sector. Our investments have improved livelihoods for rural Sri Lankans in economically meaningful, environmentally sustainable and socially responsible ways. Today we are a global role model in corporate driven rural development. Each year, Cargills works directly with thousands of farmers and small scale entrepreneurs to help increase their productivity, thereby helping to raise their standard of living and increase our access to quality raw materials.

Sustainable Agribusiness

Promoting and practicing sustainable agribusiness is an important part of our commitment to conduct business with integrity and responsibility, treat people with dignity and respect, and help protect and conserve the environment. We work with business partners, governments, nongovernmental organizations and communities to foster sustainable economic development and promote responsible practices throughout our agribusiness supply chains. Together, our activities are improving agricultural and labor practices, as well as helping to conserve the environment.

Farmer Training and Development

Our team works directly with farmers to overcome challenges, providing knowledge and resources to help farmers succeed. Across Sri Lanka thousands of farmers have participated in Cargills productivity and product quality enhancing programs. We have committed to expanding this program to a larger farmer base island wide to help improve efficiencies and increase incomes.

Investing in regional economies

At Cargills a relationship we establish with farmers is a bond we have with the fields they sow, the families they nurture, the communities they live in and the schools where their children learn. Cargills has therefore initiated farmer community development funds where 50 cents is given back to the village against kilogram of vegetables purchased from our farmers. This fund is used to provide scholarships for needy children from the community, to provide resources for learning and advancement, to meet basic community infrastructure needs such as utility connections, community centres, libraries etc. Our focus is to engage the communities that work with us to charter their own course of development.

- Responsible to Our Community

Our continued success depends on the growth and health of the communities we work with.

One Trust Sri Lanka

One Trust came into being from the very heart of Cargills out of compassion and empathy for our fellow Sri Lankans whose lives were devastated in the Boxing Day Tsunami of 2004. One Trust targeted the children who survived the mental and physical trauma of the Tsunami disaster and helped rebuild identified schools from Southern and Eastern coastal areas.
Today One Trust has expanded its vision to heal the spirits and hearts of children affected by war and restore their ability to hope and dream.

Agribusiness Projects - Activities during the Year 2010/11
• Project : Nutritious Snacks/Food Manufacturing Project’
Location: Dehiattakandiya
Partners: USAID/CORE.

Objective:
To raise productivity, profitability and stability farmers engaged in minor highland crops by strengthening input support, knowledge and know-how base of farmers and establishing strong buyback arrangements.

• Project Cost: SLR 35 Million

No. of farmers:
500 farmers (stage I)

Project: Northern Horticultural Alliance (NHA) Project
Location: Jaffna & Killinochchi
Partners: USAID

Objective: Sustainable Livelihoods through Processing and Value
It aims to resuscitate economic and employment security of the fruit and vegetable farmers of Northern Province by improving cultivation of and infusing value adding processes.

• Project Cost: SLR 135 Million

Project: Vegetable Processing Unit for Boralanda
Location: Boralanda
Partners: IFAD

Objective: Vegetable Collection Center
A new vegetable collection center established at Boralanda. Land for building has been allotted by the Divisional Secretariat Walimada.

Project Cost: SLR 3.5 Million

No. of Farmers involved:
300 farmers (Stage 1)

• Project Name: Passion Fruit Cultivation
Locations: Monaragala & Galgamuwa
Partners: IFAD

Objective: Provide passion fruit seeds/seedlings, technical support in terms of professional guidance to farmers on scientific methods of cultivation and management of passion fruit crop.

Expected Annual Crop yield: To surpass 1250 MT and cater to both local market and international markets

No. of Farmers: 250 farmers from Monaragala & Uva Provinces

• Project Name: Cashew Processing Project
Locations: Anamaduwa
Partners: Green Vision / World Vision

Objective:
To revive the livelihoods of cashew cultivators in the area who are facing sever economic hardships due to inability to face increasing competition

Workforce: 200 strong workforce; mostly women and would have overarching impact on the life and living of rural poor.

• Project Name: Seed Testing Project
Locations: Island wide
Partners: Department of Agriculture

Objective:
In order to improve productivity and profitability of vegetable cultivation good quality high yielding seed is the most crucial intervention. As per the statutory requirements, systematic testing of the imported seed would be conducted either at the farm of the Horticulture Research and Development Institute (HORDI) or in the farmers’ fields.

• Project Name: Yal Utpaththi
Locations: Jaffna Peninsula
Partners: Central Bank of Sri Lanka & Bank of Ceylon

Objective:
Cargills and the Central of Bank of Sri Lanka have launched a joint programme to create markets for farmers from the Jaffna peninsula who specialize in Palmyrah based products. This follows the Central Bank’s Poverty Alleviation Microfinance Project funded by the Bank of Ceylon. Under the project farmers received micro-credit as means of reinvigorating the traditional livelihoods. Cargills came forward to provide a market for products made by the beneficiary farmers.

One Trust Investments:

One Trust in Vavuniya
The project is being supported by the Department of Probation and Child Care Services which is coordinating the process of identifying beneficiaries’ currently in institutional care or in the care of immediate family. The Department would also facilitate the process of channeling funds to the identified children in supporting and monitoring their educational needs. This is done as a bi-annual event, where Cargills sponsor their educational needs through the One Trust Fund. Cargills, assist the school children with their schooling needs and requirements, where the war affected children are benefitted with proper education. These includes, school text books, Uniforms, stationery items, cupboards, mosquito nets, bedding, medicines, vaccines and other needs at the time by distribution. These identified children are given an opportunity to re-build their lives by re-opening doors for education through ongoing school based projects.
An Inspired Swan Lake & Nut Cracker by Center Stage Production
The One Trust partnership with Center-stage production is especially noteworthy where “An Inspired Swan Lake” and most recently ‘Nutcracker’ directed and choreographed by Jehan Aloysius brought together the cause of One Trust with the complementary and commendable efforts of ‘Center-Stage Productions. The participants of these production consisted of an inspiring physically-challenged cast of soldiers from Ranaviru Sevana who were injured in the line of duty and hearing impaired performers from the Sunera Foundation. One Trust will undoubtedly sponsor such events in the future as means of promotes theater and art as a form of expression for those who facing different forms of challenges. This would to in turn inspire many others transcend beyond their own challenges to re-discover their inner strength.
One Trust in our Community
One Trust partners Cargills Agribusiness efforts to uplift the communities it works with across Sri Lanka. Accordingly One Trust complements the efforts of community development initiated by Cargills by providing scholarships for higher education as well as educational material including laptops for tertiary level students.
One Trust in association with Deutsche Bank Colombo organized a one day programme that involved an educational tour of Colombo for 50 children in the Cargills farming community, many of whom who have never visited the commercial capital.
This program was initiated with a broader aim to include children from communities that Cargills works with in the ‘Children of Change’ initiative carried out by Deutsche Bank, to igniting a spark, to embrace change, in the hearts of Sri Lankan children in this new environment of peace.
 

Treating our team with dignity and respect and striving to create a safe work environment.

At the heart of the Cargills culture is the desire to embrace our differences and make connections across business units, at every location in every district across the island - so that each employee can reach their full potential.

Our multi-cultural work environment is warm and equitable ensuring that each member of our team is valued for their capabilities and respected for who they are. We strive to create a happy and focused work atmosphere that celebrates the team
and encourages innovation.

Our goal is to provide a workplace where all employees can thrive and grow - A workplace where employees feel included, safe and are given the opportunities to make valuable contributions to Cargills and thereby partner the progress of Sri Lanka.

Our Team Members
Cargills employs 6,790 employees as at 31 March 2011. We are committed to providing a good working environment and to retaining our Team Members through competitive wages, fair treatment, training, benefits, and safe working conditions. We recognize that the nature of our industry and the changing external environment means that retention of our team is foremost challenge. This is a challenge that we seek to address by providing inspiration and motivation to our Team Members about their work, their contributions, and their company’s role in partnering the development of Sri Lanka and its people.

Health and Safety of Our Team

Management System Approach

All Cargills manufacturing facilities have implemented Environmental, Health, and Safety Management Systems in line with statutory and ISO requirements. The health and safety aspect of this system fulfills the requirements set forth in international occupational health and safety management system specifications. As such, each facility has developed and implemented procedures and controls regarding health and safety

Occupational safety and Health Policy and mechanism

• Commitment to ISO quality standards with regard to safety at workplace
• The provision and maintenance of plant and systems of work those are safe and healthy.
• Annual medical check-ups for all food handlers ( factories and KFC)
• All factory workers have been provided with the required Personal Protection Equipments (PPE) to ensure their safety as well as product safety.
• Fire extinguishers at all locations
• CQD, CQF have fire alarm system, staff have been trained on handling emergency due to fire. Drills have been conducted to ready them for emergency.
• Arrangements to ensure safety and absence of risks to health in connection with the use, handling, storage and transport of articles and substances
• The provision of such information, instruction, training and supervision to ensure the health and safety at work of employees and others
• The control of the place of work maintaining it in a safe condition.
• The provision of a safe means of access and egress from the place of work.
• The maintenance of a working environment that is safe, without risks to health and provides adequate facilities and arrangements for welfare at work.
• Medical consultation and outdoor patient treatment charges for employees and immediate family. Hospitalization charges for employees and immediate family.

Training & Development
AAPI provides training and development opportunities for youth from rural Sri Lanka as a non profit initiative. AAPI collaborates with civil society partners to identify and train young men and women who lack the necessary skills-sets to gain employment in the private sector. Many go on to be a part of Team Cargills.

ALBERT A. PAGE INSTITUTE OF FOOD BUSINESS

The Albert A. Page Institute (AAPI) of Food Business was established in 2006 in response to the needs of young Sri Lankans from rural areas. As Cargills expanded its presence in regional Sri Lanka it understood the true potential of rural youth who were either under-employed or unemployed due to the lack of professional skills. On the other hand the value derived to our economy from unskilled labor employed overseas is significant. Unskilled migrant labor sourced largely from rural Sri Lanka draws the highest foreign exchange earnings to the country. This further encouraged Cargills to work towards the capacity-building of rural youth.

AAPI has developed series of certificate and diploma programmes aimed at creating opportunity for career advancement in the food and manufacturing sector. The Certificate programs develop the various basic skills required to become an effective and efficient executives. The courses are designed to cater to all sectors of Food Marketing encompassing Operations, Manufacturing, Support Services, Sales and Distribution and Central Warehouse, Agri – Business. The advanced certificate courses for Managerial Skills Development have been designed considering all the aspects of Organizational needs of Technical, Human and Conceptual skills which are crucial elements of becoming an effective and efficient Executive aligned with today’s competitive and dynamic business environment. Once students acquire the Advanced Certificate they have the option of enhancing the certification to a Diploma. Currently Cargills is exploring the possibility of offering the Diploma’s in affiliation with Sri Lanka’s premier post-graduate education college.

Accelerated Skills Acquisition Programme (ASAP)

ASAP is a programme which has been developed by the USAID is endorsed by the Ceylon Chamber of Commerce as study material that is suitable for potential employees in the private sector. The programme which is focused on attitude development consists of five-day, 10-day and 20-day study programmes on IT, English proficiency, career guidance and entrepreneurial skills. The objective of the programme is to endow recipients with the essential skills required for competitive employment.
AAPI has been certified as a trainer of the ASAP programme and is currently carrying out training for identified target groups in collaboration with non-profit partners such as the Gemi Diriya project funded by the World Bank.

Independent Grocers Alliance Online Training

The IGA Institute is a non-profit educational foundation developed by IGA (Independent Grocers Alliance), to provide on-line training materials, web based job certification courses, class room training to support the career development needs of its retail food associated around the globe. The IGA Institute functions as the Alliance’s Learning & development department by bringing competitive skills to independent retailers world wide. AAPI is currently registered with the IGA Institute and is able to offer these courses online for students. Cargills utilizes these online learning opportunity to empower youth in rural areas using ICT as a tool for development.

Codes of conduct, grievance handling procedures, disciplinary procedures the Company has in place

• Collective Agreements with Cargills Agrifoods Ltd., & Millers Ltd.,

• Grievance Handling procedure – refer page 14 of Employee Handbook

• Codes of conduct published in Cargills Administration & Policy manual.

• Disciplinary Procedure - Admin & Policy Manual section - B

Achievements/ initiatives in industrial relations during the year under review

• Zero Level labour disputes at all work places in the group.

• Initiating Collective bargaining process to renew collective agreement with.

• Mutual agreement in fixing minimum wage limits for Retail and Wholesale trade with the relevant wages Board.

Channels of communication available within the Company

• Morning briefings
• Notice Boards
• P/A System
• Monthly Bulletins
• Special Communication Bulletin
• E-mails
• Employee Self Service Portal
• HR dialogues
• Internal Radio channel

Additional Facilities provided to female employees for pregnant ladies

• Priority for pregnant ladies at the lunch buffet
• Flexibility at work during pregnancy (ease of duties and work pressure as determined by the immediate supervisor
• Flexible working hours for ladies who have just returned to work after maternity leave etc.

The Company measures and analyses the following by separate business unit and by location

1. Work place disputes
2. Disciplinary inquiries
3. Work place accidents
4. Employee turnover
5. Percentage of female employees
- In permanent and temporary employment
- In senior management, middle management, executives, non-executive categories
6. No of physically challenged employees

Key changes implemented to Policy & Guidelines
• Changed the approach of communication so that employees have a clearer understanding of policy, guidelines and his/her career progression
• Changed the nature of Company Induction programme to make it more relevant to the new recruit
• Moved to document unwritten values and ethics of the Company that are integral to the way the Company operates in and interacts with its social environment

Fulfilling our purpose of nourishing people requires clean water, soil and air. As a food company, we are focused on a sustainable future that reduces demands on the environment as populations continue to grow.
Green Business
The primary objectives that drive the Cargills Green Business is to reduce, re-use and recycle energy, plastics, water and all other natural resources that we use in our day to day business practice.

Through the ‘Green Business’ programme Cargills is committed to minimizing its environmental impacts throughout our entire supply chain, from the farm to the trolley. Cargills is also committed to a role of environmental leadership in all facets of our business. We will fulfill this mission by a commitment to:

Environmental certificates required and obtained
• Environment Protection License
• ISO 140001: 2004 (optional) 2007/08

• Air Emissions, Liquid Effluents, Hazardous and Solid Waste (including e-waste) and the management approach

Air Emissions

• Flue gas (O2, CO2, CO, NOx, SO2)

Use of CFC free refrigerant R 404
Pig Power Project (use of pork fat as a substitute for diesel)
Scrubber in Incinerator reduces the CO. CO2, SO2 emission

Liquid Effluents

• Cleaning chemicals, lab chemicals, oil, grease, diesel

Biological treatment system with aerobic process followed by Carbon and sand filters. BOD < 30 ppm, COD< 250 ppm, TSS<50ppm, pH 6.5-8
Effluent is discharged to an internal pond and water is used for in-house gardening and fire hydrant system.
Sludge used as fertilizer for cultivation of agriculture crops.
Plans underway to use effluent water to replace condenser water in the refrigeration system.

Solid Waste Management

Used polythene/ cardboard/ metal cans recycled
Pork Fat used in ‘Pig Power’ project to operate incinerator as well as a substitute for diesel in delivery vehicles.
Animal bones incinerated and ash was analyzed and found to be high in Phosphorous and Calcium. It is now sold to be used for fertilizer production and used for plant’s garden.
Re-use of plastic cans
Hormone treatment trial project – Mango seeds, passion fruit residue does not decompose easily. Worms/ hormones are being tested to digest these elements and hasten the decomposition process.
Sludge from ETP is used as fertilizer for coconut cultivation.

 Fresh produce waste minimized to 4% of total supply compared to national average of 40% waste.
 Promotion of re-usable bags as an alternate to polythene bags

Initiatives eligible for Carbon Credit

Cargills Quality Dairies
- Best use of treated effluent water to create humus matter in the rocky barren land. Its enrichment has enabled the utilization of the land to produce agriculture crops (papaya, pineapple, passion fruit, forest trees)
- Used polythene/ cardboard recycled
- DAF sludge in fat separator of ETP is used in bio-gas plant; Ammonia is used as a refrigerant.
- Coconut cultivation and in-house garden.

Cargills Quality Foods

- Rainwater harvesting
- Pork Fat used in ‘Pig Power’ project to operate incinerator as substitute for diesel in delivery vehicles. Part of the pork fat is to be used for conversion to Bio diesel
- Bones disposed for fertilizer manufacture reduces incineration load
- In house garden- enrichment of garden excellent landscaping and use of spare/surplus land for improving the quality of rocky land generating agriculture products.

CPC – Kist
- Wormiculture/ hormone digestion project - Worms/ hormones are being tested to hasten the decomposition process of elements that are slow to decompose
- Coconut cultivation in previously barren land
- In house garden project

KFC- Bio Diesel project
- Cargills has sealed a Memorandum of Understanding with the University of Moratuwa to operate a Food Process Development Incubator which carries out scientific research especially towards making Cargills a leaner and greener operation. As part of the project the University of Moratuwa has provided Cargills the technology to convert used oil discarded as waste by KFC into bio-diesel. This bio-diesel is now used to run a diesel three-wheeler for KFC logistical support services.
- It is notable that in an economic sense KFC incurs a significant cost to convert oil into bio diesel however in line with the corporate strategy of creating sustainable value for the community KFC has opted to take the economically expenses yet environmentally and socially responsible route.

Energy Management

SBU Energy Saving measures and renewable energy use

Cargills Quality Dairies
- Phased out and controlled operation of the compressors in refrigeration plant.
- Energy saving CFL bulbs and controlled use of all machinery, air-conditioning and lightings.
- Computers kept on standby mode
- Insulation of boiler and all steam pipe lines
- Minimizing steam leakages
- Maintenance of condensate recovery pumps in working order
- Solar heaters for hot water generation

Cargills Quality Foods
- Solar heaters for hot water generation
- Hot water generated from incinerators
- Capacitor Bank to reduce the maximum demand
- Energy saving blasters for fluorescent lights
- Control of air condition temperature according to atmospheric conditions
- Training of staff on energy savings, especially in cold rooms and smoke chamber operations
- Automated switching system for outdoor lights.

CPC – Kist
- Capacitor Bank to reduce the maximum demand
- Production plan scheduled to reduce the maximum demand
- Oversized motors replaced by smaller sized motors according to application
- Routine monitoring and cleaning of air filters in ventilation fans
- Cooling water re-cycling
- Solar heaters

Training / educational programs for employees on environmental protection and company’s environmental practises

• Periodical SGS/SLS training
• Conducting of workshops by External Resource Persons
• Management Representatives continuous updating for every SBU
• University of Moratuwa conducts periodical training on Green Business. Management in turn trains the junior staff on the best practices of environmental sustainability.
• All new recruits are given an orientation on the sustainability principles and initiatives of the company which includes Cargills commitments to the environment

Creating awareness among customers, suppliers and other clients company environmental policy and measures to encourage compliance/ co-operation

• Cargills Food City customers are encouraged to utilize re-usable bags at the point of sale

• All visitors to production plants (School and University Students etc) are thoroughly briefed regarding the environmental management systems utilized by Cargills and are encouraged towards responsible consumerism

• All suppliers that provide raw material and finished products to be branded as Cargills (private labels) are subject to periodical audits and compliance monitoring to ensure products and processes are in line with Cargills standards of quality, food safety, environmental sustainability and standards of ethics

Environmental audits and other measures taken to assess the level of pollutants, emissions, waste generation and resource usage etc.

Internal audits by ISO consultants
ISO 14001trial audit and certification audit by SGS EPL audit by CEA
Routine Internal audits according to audit schedule (internal audit team)
SHE (Safety, Health, Environment)

Measurement of water withdrawal, energy consumption and sold waste with annual targets of reduction

All SBU’s of the Company have been given a mandate to present the consumption of natural resources at their monthly business reviews. At this point the senior management of the Company reviews the progress achieved in reducing consumption and monthly incentives are determines based on the overall performance which includes KPI’s in resource management.

Energy Management

Energy Management teams were formed at each category comprising a cross section of senior and middle management. The mandate of these teams was to roll out our commitment of maximizing efficiencies in the consumption of energy related resources and minimizing the impact of environmental impacts through sustainable and lean energy management practices.

The key responsibilities of the teams in the year under review included the following:
• Evaluating energy consumption
• Identifying and reviewing Key performance Indicators
• Setting up of Energy consumption Benchmarks for operations
• Implementation of a formal system of review meetings for the initiative
• Recommending operational improvements and related investments where required for management approval
• Evaluate alternative/renewable energy sources
• Managing the communication process on sustainable energy usage/best practices within the industry sector and the group
• Set up a reward program for energy savings
• Liaise with external institutions with regard to evaluation and implementation of renewable energy sources

Transparency and Accountability are fundamental values that differentiate Cargills in the corporate world

Our company founders believed a reputation for integrity was a key business differentiator. Cargills has earned and maintained a reputation for ethical business conduct ever since. Our business conduct is governed by commitment to transparency and good governance. Cargills being a responsible corporate citizen complies with all governing laws and regulations and requires that every member of its team adheres to the law of the land and to internal rules and regulations.

We will comply with and respect the laws of the Country
We are committed to not paying or receiving bribes and not participating in any other unethical, fraudulent or corrupt practice.
Cargills is dedicated to honoring all business obligations that we undertake with absolute integrity.
We are committed to keeping our business records in a manner that accurately reflects the true nature of our business transactions.
Cargills employees are committed to not being involved in situations that create a conflict of interest between the company and the employee.
We respect and follow insider trading regulations and is committed to ensuring that Cargills shares are not purchased or sold on the basis of potentially share price relevant information.
Cargills values and protects all confidential information including business secrets, financial and marketing strategies etc and respects the confidential information of others.

Written company policy of zero-tolerance of corruption across the board. The following is included in the HR and Administrative policy as well as the executive code of conduct to which each new employee becomes a signatory.

Bribery/Entertainment/Gifts/Hospitality

Employees are strictly prohibited to directly or indirectly accept gifts or solicited favors which are not stipulated by the Contract of Employment, from the business activities that they undergo during the course of the employment. Offering or giving improper benefits to influence the decisions of the recipients also strictly prohibited. Outbreak of such incidents may not only entail disciplinary sanctions but also result in criminal charges.

Insider Trading

Trading company’s shares or other securities by individuals who have access to information which are not publicly available is called Insider Trading. It is strictly prohibited as it can potentially affect the Cargills share price or future businesses. Non-compliance may not only entail disciplinary sanctions, but also result in criminal charges.

Confidentiality of Information

Information that is not or not yet public including business secrets, financial and marketing strategies, know-how, information and records etc. are called Confidential Information.
A due care must be paid in storing and transmitting such information to avoid unintentional disclosure. Non – disclosure of information is a term & condition of the employment and all employees should be bound to adhere and failing to do so, will be subject to cessation of employment.

- Independent annual Audits
- Period review by Board of Directors which comprises independent Directors who are well respected for their ethical business and community practices