02th March 2015

To our stakeholders,
I am pleased to confirm that OSF Global Services reaffirms its support of the ten principles of the Global Compact in the areas of Human Rights, Labor, Environment and Anti-corruption. With this communication, we express our intent to further advance and support those principles within our sphere of influence. We are further committed to making the Global Compact and its principles part of the strategy, culture and day-to-day operations of our company, and to engaging in collaborative projects which advance the broader development goals of the United Nations, particularly the Millennium Development Goals.

In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

Sincerely yours,
Alin Dorobantu
CEO
OSF Global Services SRL

The respect of human rights is stated in our company policy.
Our company is respecting the Universal Declaration of Human Rights through our internal regulation document, named Code of conduct, that is available to all our employees and that is respected by them without any exception.
In our suppliers and customer selection we take in account the adherence of our partners to Global Compact principles and we do not have business collaborations with organizations that do not respect the human rights.
Our company is respecting the human rights of employees by offering all requested benefits imposed by national laws and other regulations.
For the upcoming year we intend to have the same attitude in respecting the human rights without exception, wherever we expand our business to other countries.

Both the Company policy and the Code of conduct documents are published to our employees, so that they can access it any time and from any location of our organization.
Any new employee of OSF Global Services receives in his first day of work all the documents that he should read, implement and respect during his employment in OSF Global services related to human rights.
Our employees are yearly trained about our policies and regulations that include the human rights policies by the department of quality from our organization.
Each regional office of our company has an employees’ representative, and this person has the responsibility to implement and continuous support the human rights policies implementation.
Each human rights violations can be communicated to our quality department, through email, by any of our employees or partners.

Until now, our company did not faced any incidents of Human Rights violations.
All our internal documents that refer to Human rights are yearly reviewed by the senior management at quality department initiative.
Incidents related to this topic must be resolved by our legal department in collaboration with human resources, quality and senior management.
We perform internal audits during which we control the correspondence between our policies and procedures and the actual implementations at all company levels.

OSF Global Services is respecting the labour rights of employees through internal regulations Code of conduct document and through Quality Manual of our company. Also, we respect all national and international laws that refers to labour rights, in each of our subsidiarie. In the Code of Conduct document we clearly specify the employees’ rights and responsibilities, their compensations and benefits in term of labour.
All these documents are available to our employees, implemented and respected by all of them.
We have stated that we do not operate with partners that do not respect the labor rights of their employees, in any geographical area of our business.
For the next year, the same principles will be respected in any new location where we will operate.

Each employee can communicate labor rights violation to our human resources department.
Our employees are yearly trained about our policies and regulations that include the labor rights policies by the department of quality from our organization.
Each regional office of our company has an employees’ representative, and this person has the responsibility to implement and continuous support the labor rights policies implementation.

Until now, no incident related to labor have been encountered by our company.
We perform internal audits during which we control the correspondence between our policies and procedures and the actual implementations through the entire company.
Incidents related to this topic are be resolved by our legal department in collaboration with human resources, quality and senior management.
External controls are performed by national control organism and no incidents related to labor rights were identified.

OSF Global Services is respecting the environment through its policies that clearly states that we are responsible to reduce as much as possible the usage of electric energy, usage of paper, and other resources that affect environment. Also we have implemented policies about PC and PC components recycle actions when needed by signing contracts with organizations that take care of environment protection in terms of hardware usage and re-usage.

We buy and use paper materials made of recycled paper. We make economy in electric power and water resources. We train yearly our employees about policies and procedures that refers to environmental protection through quality department.

Until now, our company did not faced any incidents of Environment issues.
Because we are performing business in IT services we do not use packing, or distribution channels, the most used resource being the electrical energy.
All our internal documents that refer to Environment protection are yearly reviewed by the senior management at quality department initiative.Incidents related to this topic must be are by our legal department in collaboration with human resources, infrastructure, quality and senior management.
We perform internal audits during which we control the correspondence between our policies and procedures and the actual implementations.
External controls are performed by national control organism and no incidents related to environment protection were identified.

We respect UN Convention Against Corruption and we stated zero tolerance for corruption, bribery and extortion in our company policy.
In the upcoming year we will continue improving our internal policies and regulations in terms of corruption and bribery.

Each employee can communicate violation in terms of corruption, bribery and extortion to our quality department.
Our employees are yearly trained about our policies and regulations by the department of quality from our organization.
If an incident appears in terms of corruption the human resources and quality departments, together with the senior management take the imposed actions, specified in the Code of conduct, Company Quality Manual.

Until now, our company did not faced any incidents of corruption issues.
All our internal documents that refer to corruption are yearly reviewed by the senior management at quality department initiative.