Sustainable Strategies Unveiled: A climate actions journey

In this episode, Karen Khayanje Basiye from Safaricom—a Kenyan company evolving from telecommunications to technology leadership—explains how sustainability has become central to its mission of transforming lives. Safaricom aims to reach net zero by 2050, guided by the True Value methodology developed with KPMG and Deloitte to measure environmental, social, and economic impact. Technology drives this journey: from solar-powered network sites and AI-based energy monitoring to M-Pesa services that enable pay-as-you-go access to solar energy and clean cooking gas.

The company has also planted five million trees, improving 2,000 livelihoods, and embeds sustainability into every business decision,aligning with nine Sustainable Development Goals. Through partnerships with suppliers, communities, and organizations like the Red Cross, Safaricom promotes responsible e-waste management and strengthens climate resilience, showing how business, innovation, and sustainability can grow together.

Disclaimer: This case example is intended strictly for learning purposes and does not constitute an endorsement of the individual companies by the UN Global Compact.